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Emmajaqne
Level 1 (3 points)

Q: Have been using mail/same email address/cox.net provider for long time. Success in sending emails is not good. I get message that cannot send SMTP mail on my SMTP.COX.NET server. Then after many minutes it is sent. Any suggestions?

HAVE BEEN USING MAIL/SAME EMAIL ADDRESS/COX.NET PROVIDER FOR LONG TIME.  SUCCESS IN SENDING EMAILS IS  NOT GOOD.  I GET MESSAGE THAT CANNOT SEND SMTP MAIL ON MY SMTP.COX.NET SERVER.  THEN AFTER MANY MINUTES IT IS SENT.  ANY SUGGESTIONS?

 

<Re-titled by Host>

iMac, Mac OS X (10.3.x), null

Posted on Mar 3, 2016 2:57 AM

by Eric Root,Apple recommended
Eric Root Eric Root
Level 9 (70,176 points)
iTunes
A:

Contact COX to see if there is a problem with their server.

 

Mail troubleshooting - Yosemite

 

 

Mail (Yosemite): If you can’t send messages

Posted on Jun 5, 2015 2:45 PM

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Emmajaqne

Q: Have been using mail/same email address/cox.net provider for long time. Success in sending emails is not good. I get message that ... more

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  • Helpful answers

  • by Klaus1,

    Klaus1 Klaus1 Jun 3, 2015 3:17 PM in response to Emmajaqne
    Level 8 (48,821 points)
    Jun 3, 2015 3:17 PM in response to Emmajaqne

    Please confirm that you are running the very old Panther OS 10.3

  • by Emmajaqne,Helpful

    Emmajaqne Emmajaqne Jun 3, 2015 4:39 PM in response to Klaus1
    Level 1 (3 points)
    Jun 3, 2015 4:39 PM in response to Klaus1

    Thanks for catching error.  using OS10.10.3.  This problem seams to have happened with latest software update.

  • by Eric Root,Helpful

    Eric Root Eric Root Jun 4, 2015 2:49 PM in response to Emmajaqne
    Level 9 (70,176 points)
    iTunes
    Jun 4, 2015 2:49 PM in response to Emmajaqne

    You can update your profile by clicking on your avatar in the top left corner.

  • by Eric Root,Apple recommended

    Eric Root Eric Root Jun 5, 2015 2:45 PM in response to Emmajaqne
    Level 9 (70,176 points)
    iTunes
    Jun 5, 2015 2:45 PM in response to Emmajaqne

    Contact COX to see if there is a problem with their server.

     

    Mail troubleshooting - Yosemite

     

     

    Mail (Yosemite): If you can’t send messages

  • by k_richardson,

    k_richardson k_richardson Oct 4, 2015 9:10 PM in response to Emmajaqne
    Level 1 (0 points)
    Oct 4, 2015 9:10 PM in response to Emmajaqne

    I have just had a similar problem today.  I have two MacBook Pros (running 10.10.5 and 10.10.1) and an iPhone with the same five email accounts on the two computers and one on the phone.    The email authentication stopped working on all of them.  Once I circumvented the Airport express and connected directly to the Comcast modem, I was able to send and receive email again.   I can use everything else on the internet just not email.  The phone using cellular data can get mail just fine.  Put it back on the Wi-Fi, nothing.

     

    I tried different cables, reset the Airport to factory defaults, same results.  It seems like the Airport is not forwarding the traffic required for IMAP authentication.  I might downgrade the firmware next, but after that, I think it is replacement time. 

     

    I checked with my email provider and there are no problems there.  They helped me verify settings etc. Webmail _does_ work through the Airport.