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keypad no longer works on my 5c since installing ios8??

Had a dodgy picture text which played havoc with my 5 c after installing ios8 this settled down but I now have no keypad function to text or message... I can receive but not type or send???

Posted on Jun 3, 2015 1:38 PM

Reply
1 reply

Jun 5, 2015 1:57 PM in response to Boss86

Hello Boss86,


Sorry to hear you are having these issues with your iPhone. If you are having user interface (UI) issues with your iPhone after an iOS update, you may want to try reinstalling a fresh copy of the OS, as detailed in the following article:


If your device turns on but gets stuck during start up

You might see the Apple logo or a red or blue screen for a long time during start up. Try these steps:

  1. Connect your device to a computer and open iTunes. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
  2. While your device is connected, force it to restart. Press and hold the Sleep/Wake and Home buttons at the same time. Don't release when you see the Apple logo. Keep holding until you see the Recovery mode screen.
    User uploaded file
  3. When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
    User uploaded file


iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3 again.


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support


Sincerely,

- Brenden

keypad no longer works on my 5c since installing ios8??

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