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I'm getting a message telling me a virus is installed on my computer

I'm getting a message telling me a virus is installed on my computer and that I should call 1-647-360-4456 (Macy Report) to get further instructions. My Safari browser is rendered unusable because the popup won't go away. I have an iMac with a Mac OS X 10.7.5.

iMac, Mac OS X (10.7.3)

Posted on Jun 3, 2015 3:19 PM

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4 replies

Jun 3, 2015 3:24 PM in response to imac2525

Choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If that doesn't work, temporarily disconnect the computer from the Internet.

If that message continues to appear, click here and run Adware Medic. You may need to download it from a different web browser.

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I'm getting a message telling me a virus is installed on my computer

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