bellwatcher

Q: why is my reply to text microphone grayed out since the software update?

Since the most recent software update for the Watch, my microphone that would allow me to dictate an answer to a text message is grayed out.  The microphone on the Watch itself works fine for other applications, such as answering a call.

Apple Watch

Posted on Jun 3, 2015 2:37 PM

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Q: why is my reply to text microphone grayed out since the software update?

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  • by alex_h1,

    alex_h1 alex_h1 Jun 5, 2015 2:36 PM in response to bellwatcher
    Community Specialists
    Jun 5, 2015 2:36 PM in response to bellwatcher

    Hi bellwatcher,

     

    From your post I see that the dictation microphone is grayed out when using messages on your Apple Watch.  As a first step for troubleshooting this issue, I'd like you to please restart your Apple Watch by following the directions below.

     

    • Restart Apple Watch.  To turn off Apple Watch, press and hold the side button until the sliders appear, then drag the Power Off slider to the right. To turn Apple Watch back on, hold down the side button until the Apple logo appears.

    Restart Apple Watch - Apple Watch User Guide

     

    Take care,

    Alex H.

  • by teli63,

    teli63 teli63 Jul 7, 2016 9:28 PM in response to bellwatcher
    Level 1 (8 points)
    Apple Watch
    Jul 7, 2016 9:28 PM in response to bellwatcher

    I also have the same issue. If I press hard enough in the microphone it will allow me to choose the language. I hit English and then it goes back to be grayed out. What is the problem here?

    I turned off the watch. I turned off the iPhone. I turned off both, and still have the same problem.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Jul 8, 2016 12:13 AM in response to teli63
    Level 7 (30,804 points)
    Apple Watch
    Jul 8, 2016 12:13 AM in response to teli63

    Hi

     

    Try checking the following settings on your iPhone:

     

    • Settings > General > Keyboard - check that Enable Dictation is turned on.
    • Settings > General > Restrictions - check that the restriction for Siri & Dictation is not enabled
    • Settings > General > Siri - disable, pause for a few moments and then re-enable Siri.