Talandis

Q: iPhone 5s Home Button delay/lag and fingerprint/touch ID stopped working

Hey,

 

     Used my iPhone 5s as always, nothing special (no water damage, no impact etc.), just pulled my iPhone from the pocket and weird things started to happen..

 

First problem, I could not hear sounds, the problem was, that iPhone was in "headphone" mode therefore I could not hear any sounds. However, this problem mystically appeared and equally disappeared.

 

Second problem, touch ID/fingerprint stopped working - sensor can not detect my finger, it does not say "Try Again" or some kind of "Error", but it just does not react to my fingerprints.

 

Third problem, home button became laggy (works with delay), double click (to manage multitasking) at first was nearly impossible, now it works but with a delay.

 

What I tried:
*Home button calibration (launch default app, press on/off button until red slider appears and hold home button, until the red slider disappears)

*Restored my iPhone
*Reseted my iPhone

*Use Touch ID on iPhone and iPad - Apple Support

 

None of these things helped to solve my problems. I believe it is some kind of software related problem, because as I mentioned before iPhone did not have any impact or damage. Is there anything I can do myself?


P.S. iPhone 5s iOS 8.3

iPhone 5s, iOS 8.3

Posted on Jun 3, 2015 4:23 PM

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Q: iPhone 5s Home Button delay/lag and fingerprint/touch ID stopped working

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  • by gdgmacguy,

    gdgmacguy gdgmacguy Jun 3, 2015 6:49 PM in response to Talandis
    Level 7 (21,274 points)
    iPhone
    Jun 3, 2015 6:49 PM in response to Talandis

    if the basic troubleshooting steps including restoring the phone as NEW and setting it up from scratch have failed to solve your problem, you've done all you can.  You'll need to bring the phone to Apple for evaluation.

     

    Best,

    GDG