HT201382: iTunes Store charges on credit and debit card statements

Learn about iTunes Store charges on credit and debit card statements
Jstraley45
Level 1 (0 points)

Q: I have a question about my bill!

I Would like some help please.  I have a charge on my acct. 

Posted on Jun 4, 2015 4:33 AM

by Roger Wilmut1,Solvedanswer
Roger Wilmut1 Roger Wilmut1
Level 9 (78,263 points)
iTunes
A:

This is a user to user forum - you are not talking to Apple here. You will have to take this up with the iTunes Store. Go to https://getsupport.apple.com . Click 'See all products and services', then ' 'iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.

 

However if you have just opened an account or changed your credit card you will see a holding charge of a dollar or so - this is just for verification purposes and you won't actually be charged it.

Posted on Jun 4, 2015 4:42 AM

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Jstraley45

Q: I have a question about my bill!

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  • by Roger Wilmut1,Solvedanswer

    Roger Wilmut1 Roger Wilmut1 Jun 4, 2015 4:42 AM in response to Jstraley45
    Level 9 (78,263 points)
    iTunes
    Jun 4, 2015 4:42 AM in response to Jstraley45

    This is a user to user forum - you are not talking to Apple here. You will have to take this up with the iTunes Store. Go to https://getsupport.apple.com . Click 'See all products and services', then ' 'iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.

     

    However if you have just opened an account or changed your credit card you will see a holding charge of a dollar or so - this is just for verification purposes and you won't actually be charged it.