moneesh_64
Level 1 (0 points)

Q: Iphone 5C won't restore stuck on apple logo

Hi all,

 

i tired to restore iPhone 5c global using iso 8.3. After the process was complete, rather than phone starting in factory settings, the screen keeps on flashing apple logo. I tried to restore again but it does not work. Please Help !!!

iPhone 5c, iOS 8.3, null

Posted on Jun 4, 2015 7:52 AM

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moneesh_64

Q: Iphone 5C won't restore stuck on apple logo

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  • Helpful answers

  • by joe_7399,

    joe_7399 joe_7399 Jun 6, 2015 8:30 AM in response to moneesh_64
    Community Specialists
    Jun 6, 2015 8:30 AM in response to moneesh_64

    Hi moneesh_64,

     

    Welcome to the Apple Support Communities!

     

    I understand that even after a restore, your iPhone is only displaying the Apple logo. To troubleshoot this situation, I would recommend reading over the attached article for information on how to proceed. 

     

    If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support

     

    Best regards,

    Joe

  • by moneesh_64,

    moneesh_64 moneesh_64 Jun 7, 2015 12:40 AM in response to joe_7399
    Level 1 (0 points)
    Jun 7, 2015 12:40 AM in response to joe_7399

    Hi Joe,

     

    thanx for the reply. i followed the link nd it instructs me to restart the phone untill it enters into recovery mode. When it does itunes instructs me to update the phone. The thing is it shows error while updating but restore process completes without any error. Thus when i restore, and when the process it complete, the phone sort of tries to restart but gets stuck in the apple logo nd the screen has gone weird now. I live in a country where there are no apple store. And i absolutely dont know what to do next. It is very annoying that a phone working fine has issues after a restore with a weird screen. Help !!!

  • by joe_7399,

    joe_7399 joe_7399 Jun 11, 2015 2:21 PM in response to moneesh_64
    Community Specialists
    Jun 11, 2015 2:21 PM in response to moneesh_64

    Hello moneesh_64,

     

    Thanks for the new information. If the troubleshooting steps have not resolved this issue, it may be necessary to follow the link in the same article to contact Apple Support. 

     

    If you still see this issue after updating, contact Apple Support.

     

    Cheers,

    Joe