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Question: Square techno inc scam..

While surfing the Internet on my iPad a message appeared telling me there was a security threat, and to contact apple support center at 800-656-8547 Immediately. When I contacted the number a nice Indian gentleman asked me to log onto my PC so he could trouble shoot for my iPad. My computer is Microsoft and I was skeptical that he would be able to access my APPLE iPad but he reassured me that he could help. Once I logged onto my computer I was asked to type in www.support.me. Once loaded I entered a 6 digit code that allow this gentleman access to my computer where he took over the mouse. He began running "tests" to target the problem my Ipad was having. A couple minutes later, after watching what appeared to be a scan he told me that I had this awful virus called a koobface, he explained that it takes over my entire network and any device that had ever been connected to it. He then told me that the virus is so bad that it is above Apple tech support and that I had some options. The first option was to drive 154 miles out of my way to see a specialist in hacking, or he could transfer me to Square Techno inc whom could do all of the assisting online... Only down fall was that it would cost me $199.99. Something rubbed me wrong about the whole thing and I told the gentleman that I would take care of the issue later. He pushed continuously so at that point I figured it was all a scam. Immediately hung up the call, disconnected my internet and turned both my IPad, and iPhone on airplane mode. I also went back and shut down my computer... I am so nervous they have infected my computer that I don't even want to turn it back on... Can these people obtain access to my phone Or iPad? Has anyone else experienced this? Please help

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Jun 4, 2015 9:15 AM in response to Mrsgonzalez1520 In response to Mrsgonzalez1520

Scam. Everything you were told, with the possible exception of the fee, is fraudulent. Read Phony "tech support" / "ransomware" popups and web pages.


Can these people obtain access to my phone Or iPad?


No. Your Windows PC is another matter. Since you granted access to it using a remote access tool (RAT) it should no longer be considered secure from unauthorized intrusion.


If you sync your iPhone or iPad to your PC, the PC will contain information on those devices and can conceivably be retrieved from it, but the iPhone or iPad themselves cannot be accessed directly.

Jun 4, 2015 9:15 AM

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Jul 9, 2015 4:01 PM in response to Mrsgonzalez1520 In response to Mrsgonzalez1520

This happened to me as well. Very clever fellows at Swuare Techno: http://squaretechno.com/terms.html they make it look very legit.


I called the number, allowed the scan, and then spoke to the rep. I wanted to pay the 199.00 because they said I would have to leave my computer and phone with a specialist for 3 days, but this site could fix it in 60 minutes. Sounded good. It wasn't until Chase declined the purchase that I started thinking...SCAM.


I've now done internet searching and have confirmed this is a scam.

Their good, they have a website, wikipedia pages (gonna try to get wikipedia to delete this page) and professional technicians that make the novice feel like they are in good hands.


I called apple tech; to get rid of the pop up all you have to do is reset your safari in the settings section of the iPhone. Then we rebooted the phone. The technician did not think they have actually infected my computer. I've called Chase and notified them as well.


Be careful out there. Apple informed me they would NEVER do this sort of POP up window.

Jul 9, 2015 4:01 PM

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Jul 9, 2015 4:08 PM in response to kongeegen In response to kongeegen

kongeegen wrote:


This happened to me as well. I called the number, allowed the scan, and then spoke to the rep.


The technician did not think they have actually infected my computer.

So you've allowed them to remotely connect to your computer and allow them to install software to scan for (fake) malware? I wouldn't trust that computer any longer if I were you.

Jul 9, 2015 4:08 PM

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Jul 9, 2015 4:09 PM in response to kongeegen In response to kongeegen

Wipe your computer and set it up as new.

That is the only way to be sure you remove any malware they installed.

You may also want to keep an eye on your credit cards and bank accounts-they most likely got access and are stealing your money.

Jul 9, 2015 4:09 PM

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Question: Square techno inc scam..