Q: im trying to get rid of a pop up

Click here and follow the instructions in the first paragraph of the last section.

(128321)

1. Reset the iPad.

   Press and hold the Sleep/Wake button on your iPad.

   Simultaneously  press and hold down the “Home” button” until the screen turns off.

    Turn it back on.

2. Clear information from your device

    iOS 7

    Tap  Settings > Safari > Clear History > Clear Cookies and Data.

    iOS 8

   Tap  Settings > Safari  >“Clear History” and then tap “Clear History and Website Data ”.

http://support.apple.com/en-us/HT201265

Read Phony "tech support" / "ransomware" popups and web pages.