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Q: screen has diagonal lines and color off
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Jun 6, 2015 11:23 AMby joe_7399,Hi Rebekah,
Welcome to the Apple Support Communities!
I understand that you are having an issue with the display on your iPhone where originally you saw white diagonal lines and then no color at all. To troubleshoot this situation, I would suggest working through the recommended steps outlined in the attached article.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see lines, missing sections, discoloration, or poor image quality
- Try to restart your device. If you can't restart, reset your device.
- If restarting or resetting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Best regards,
Joe
