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Jun 6, 2015 12:50 PM in response to Jaimin28by pedro d,Hello there, Jaimin28.
When troubleshooting Personal Hotspot on your iPhone, the following Knowledge Base article offers some great and in-depth steps:
iOS: Troubleshooting Personal Hotspot - Apple Support
Start with these recommendations:
Basic troubleshooting
- See if your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.
- Make sure Personal Hotspot is on: Tap Settings > Cellular > Personal Hotspot.
- Check the Internet connection on your iOS device: Tap Safari and load a new webpage.
- If one connection type doesn't work, try another. For example, instead of connecting using Wi-Fi, use USB or Bluetooth.
- Turn Personal Hotspot off and on: Tap Settings > Personal Hotspot or Settings > Cellular > Personal Hotspot.
- Install the latest version of iOS.
- Reset your network settings: Tap Settings > General > Reset > Reset Network Settings.
- If you still see the issue, restore the iPhone.
If you're still experiencing issues, try the steps below.
Thanks for being a part of Apple Support Communities.
Kind Regards,
Pedro.
