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I have upgraded some applications by using my son's apple id later I created my own Apple ID now when I go for up gradation of numbers,keynotes in Mac books than by default son's ID appears and ask for his password . I want to upgrade by using my own

I have upgraded some applications by using my son's apple id later I created my own Apple ID now when I go for up gradation of numbers,keynotes in Mac books than by default son's ID

appears and ask for his password . I want to upgrade by using my own ID

Posted on Jun 5, 2015 11:15 AM

Reply
Question marked as Best reply

Posted on Jun 5, 2015 2:58 PM

App Store products can only be updated by signing in to the store with the same Apple ID that was originally used to download them. You can't update anything, including your own purchases, as long as there are pending updates linked to the other ID.

If you can't sign in with the other ID, you have to delete all the apps that are linked to it. If you don't know which apps those are, see below.

1. Triple-click anywhere in the line of text below on this page to select it:

kMDItemAppStoreHasReceipt=1

Copy the selected text to the Clipboard by pressing the key combination command-C.

2. In the Finder, press command-F to open a search window, or select

File Find

from the menu bar. In the search window, select

Search: This Mac

from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select

Other...

A sheet will drop down. In that sheet, select

Raw Query

as the criterion, then click OK or press return.

Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.

3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.

4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Delete each such item by following the instructions in the Apple Support article linked above.

5. Quit and relaunch the App Store.

If you find these instructions confusing, ask for an alternative method.

4 replies
Question marked as Best reply

Jun 5, 2015 2:58 PM in response to jpsfromgwalior

App Store products can only be updated by signing in to the store with the same Apple ID that was originally used to download them. You can't update anything, including your own purchases, as long as there are pending updates linked to the other ID.

If you can't sign in with the other ID, you have to delete all the apps that are linked to it. If you don't know which apps those are, see below.

1. Triple-click anywhere in the line of text below on this page to select it:

kMDItemAppStoreHasReceipt=1

Copy the selected text to the Clipboard by pressing the key combination command-C.

2. In the Finder, press command-F to open a search window, or select

File Find

from the menu bar. In the search window, select

Search: This Mac

from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select

Other...

A sheet will drop down. In that sheet, select

Raw Query

as the criterion, then click OK or press return.

Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.

3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.

4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Delete each such item by following the instructions in the Apple Support article linked above.

5. Quit and relaunch the App Store.

If you find these instructions confusing, ask for an alternative method.

Jun 8, 2015 4:47 PM in response to jpsfromgwalior

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.


Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.


Feedback


Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.


Feedback via Apple Developer

Jun 8, 2015 5:01 PM in response to jpsfromgwalior

jpsfromgwalior wrote:


This is very complicated solution.Apple should allow updation to any Apple ID user

Then you could update any software you didn't purchase. The reason you cannot update with someone else's ID is that the software is licensed to the person that purchased it. When you purchase the software yourself, under your AppleID, you can update that license with your AppleID.

I have upgraded some applications by using my son's apple id later I created my own Apple ID now when I go for up gradation of numbers,keynotes in Mac books than by default son's ID appears and ask for his password . I want to upgrade by using my own

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