how can i update my iphone 4s apps on an hp laptop with itunes 12.1.2

i am trying to update my iPhone 4s through iTunes 12.1.2. I am on an hp laptop. when I go into iTunes and click updates on the top middle f the screen, it doesn't give me an option to check for updates... what should I do?

iPhone 4S, iOS 7.0.4

Posted on Jun 5, 2015 7:10 PM

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Posted on Jun 5, 2015 7:14 PM

What are you trying to update, apps only? Where are you clicking on updates? I'm a little confused on what you are looking at exactly. Can you provide a screenshot of this and post it? If you are on a computer, you can post the screenshot by clicking on the camera icon above the typing area.

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Jun 5, 2015 7:14 PM in response to twinmom322000

What are you trying to update, apps only? Where are you clicking on updates? I'm a little confused on what you are looking at exactly. Can you provide a screenshot of this and post it? If you are on a computer, you can post the screenshot by clicking on the camera icon above the typing area.

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Jun 5, 2015 8:55 PM in response to twinmom322000

Thanks for the screenshot. I've never updated apps that way. Why don't you try updating from the phone? I believe you are supposed to tap on the My Apps, and then from the menu go to check for updates. I'm on my laptop right now and it does not have my iTunes library on it, so I cannot check.

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Jun 6, 2015 9:27 PM in response to twinmom322000

What troubleshooting have you tried on the iPhone? I would suggest a restart and if necessary a reset. Restart your iPhone, iPad, or iPod touch - Apple Support


You can also sign out of your Apple ID in the iTunes Store, and then sign back in again to see if that resets things.

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how can i update my iphone 4s apps on an hp laptop with itunes 12.1.2

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