Importing pictures, problems

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Level 1

18 points

Importing pictures, problems

When trying to import pics and vids, iphone only imports a few pics and vids. I made sure my phone was unlocked, thanks for help. Win 7 and ios 7

Posted on Jun 5, 2015 8:22 PM

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Answer 1

CarlAVII

Community Specialist

Jun 7, 2015 2:02 PM in response to ajogpz

Hey ajogpz,

The article linked below details a number of steps that can help restore your ability to import your photos and videos to your computer from your iPhone.

iOS: Unable to import photos to computer
https://support.apple.com/en-us/HT204597

Regards,

Allen

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Answer 2

ajogpz Author

Level 1

18 points

Jun 7, 2015 3:36 PM in response to CarlAVII

Thanks for the link, but none of that worked.

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Answer 3

ajogpz Author

Level 1

18 points

Jun 7, 2015 3:38 PM in response to ajogpz

That article mostly just talks about how to fix photos not importing, but my photos do import, but not all of them.

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Answer 4

CarlAVII

Community Specialist

Jun 8, 2015 11:53 AM in response to ajogpz

Hi ajogpz,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

All my best,

Allen

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