HT203787: iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program

Learn about iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program
Takathan

Q: Replacement Programs

Once again I have a Mac with a defective GPU. Once again I'm left out of the replacement program by one month! This time I face iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program - Apple Support and just before MacBook Pro: Distorted video or no video issues - Apple Support. 2 out of 2 Macs I've bought faced a GPU issue. I always buy the highest spec'ed Mac's and expect them to work at least 5 years without issues but it seems that apple cannot or doesn't care to effectively control the quality of their components.

 

Has anyone managed to be covered by a replacement program even though he's been over the 4 year limit? What paper work did he gathered? Legal action?

iMac, iOS 8.3, 12.2

Posted on Jun 6, 2015 2:19 AM

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Q: Replacement Programs

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  • by woodmeister50,

    woodmeister50 woodmeister50 Jun 6, 2015 3:22 AM in response to Takathan
    Level 5 (5,505 points)
    Mac OS X
    Jun 6, 2015 3:22 AM in response to Takathan

    You should contact Apple support directly with your issue or go to

    an Apple store.  Also, if your first call leaves you unsatisfied, call

    again since some support people may not be totally informed or

    otherwise unhelpful.

     

    This is just a users forum,