📢 Newsroom Update

Apple Intelligence comes to iPhone, iPad, and Mac starting next month. Learn more >

📢 Newsroom Update

Apple introduces iPhone 16 and iPhone 16 Plus. Learn more >

📢 Newsroom Update

Apple debuts iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to turn off the lost mode

My iphone6 was stolen and I put on lost mode. Now I got back the phone which shows a message Iphone is disabled connect to itunes. Pls help how to turn off the Lost mode and access my phone directly without need to recover.

iPhone 6

Posted on Jun 6, 2015 2:40 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2017 6:50 AM

instructions above are not accurate. there is no button to stop lost mode. help?

6 replies

Jun 6, 2015 4:25 AM in response to ieuln

Turn off Lost Mode or change your contact info


You can turn off Lost Mode by entering the passcode on the device, or by following the steps below. You can also follow the steps below to change the contact information displayed on your lost device.

Note: If your credit and debit cards for Apple Pay were suspended because you put your iPhone 6 or iPhone 6 Plus in Lost Mode, when you turn off Lost Mode and sign back in to iCloud, you can resume using your cards.


  1. Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.If you don’t see Find My iPhone on iCloud.com, your account just has access to iCloud web-only features. To gain access to other iCloud features, set up iCloud on your iOS device or Mac.
  2. Click All Devices, then select the device that’s in Lost Mode.
  3. Click Lost Mode, then change the information or click Stop Lost Mode.

How to turn off the lost mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.