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Hoha!

Q: WHERE IS MY ALBUM???????

APPLE HAS STOLEN THE ALBUM THAT I PURCHASED FROM ITUNES AND IT IS NO LONGER SHOWING IN MY LIBRARY.  IN FACT, ITUNES SAYS I NEVER PURCHASED IT IN THE FIRST PLACE.

I AM DISCUSTED IN THIS THEFT!!!!!!!!!!!!!!!!!!!'

HOW DO I GET MY ALBUM BACK???????????  I'VE TRIED DOWNLOADING IT FROM ICLOUD, BUT ICLOUD SAYS I ONLY PURCHASED 2 SONGS, WHEN IN FACT I PURCHASED THE WHOLE ALBUM!!!!!!!!!!!!!!!!!!!

JUST BECAUSE I PURCHASED IT 5 YEARS AGO, DOESN'T MEAN THAT APPLE HAS THE RIGHT TO REMOVE IT - I PURCHASED IT, I DIDN'T RENT IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

WHERE IS MY ALBUM???????????????????

iPhone 5s, iOS 8.0.2

Posted on Jun 6, 2015 3:25 AM

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Q: WHERE IS MY ALBUM???????

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  • by King_Penguin,

    King_Penguin King_Penguin Jun 6, 2015 5:05 AM in response to Hoha!
    Level 10 (135,642 points)
    iTunes
    Jun 6, 2015 5:05 AM in response to Hoha!

    There is no need to shout.

     

    If you've deleted it from your device and/or computer's iTunes (only you can delete content from a device or computer) and the version that you bought is still in the store and you haven't moved countries since buying it, then if the whole album isn't showing in the Purchased section for redownloading then check to see if you've hidden it : Hide and unhide purchases in the iTunes Store - Apple Support

     

    If it's no longer in the store for redownloading then it's the record label/rights-holder who have removed it.

     

    If you can't redownload it then copy it back from your backup of your downloads/library.

  • by petermac87,

    petermac87 petermac87 Jun 6, 2015 5:11 AM in response to Hoha!
    Level 5 (7,402 points)
    Jun 6, 2015 5:11 AM in response to Hoha!

    Hoha! wrote:

     

    APPLE HAS STOLEN THE ALBUM THAT I PURCHASED FROM ITUNES AND IT IS NO LONGER SHOWING IN MY LIBRARY.  IN FACT, ITUNES SAYS I NEVER PURCHASED IT IN THE FIRST PLACE.

    I AM DISCUSTED IN THIS THEFT!!!!!!!!!!!!!!!!!!!'

    HOW DO I GET MY ALBUM BACK???????????  I'VE TRIED DOWNLOADING IT FROM ICLOUD, BUT ICLOUD SAYS I ONLY PURCHASED 2 SONGS, WHEN IN FACT I PURCHASED THE WHOLE ALBUM!!!!!!!!!!!!!!!!!!!

    JUST BECAUSE I PURCHASED IT 5 YEARS AGO, DOESN'T MEAN THAT APPLE HAS THE RIGHT TO REMOVE IT - I PURCHASED IT, I DIDN'T RENT IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    WHERE IS MY ALBUM???????????????????

    It's over there. No, to your left. Now straight ahead and a bit right. See it?

     

    Glad to be of assistance.

     

    Cheers

     

    Pete

     

    ps. Please do not shout. It affects my responses.

  • by Hoha!,

    Hoha! Hoha! Jun 6, 2015 4:29 PM in response to Hoha!
    Level 1 (0 points)
    Jun 6, 2015 4:29 PM in response to Hoha!

    I have tried this and there is nothing in my iTunes account that says Hidden Purchases.  I haven't deleted the album - I don't know how!

    I can't recopy it from my library, as it's not there either - just two songs from the album which was purchased in its entirety.  I do know that it has disappeared over the numerous upgrades that Apple have done since I purchased the album.  Therefore I'm angry and frustrated because I've already contacted Apple support for help and have been mucked around  by them.  If albums are just going to vanish from iTunes at will, what is the point of buying them from iTunes at all?

  • by petermac87,

    petermac87 petermac87 Jun 6, 2015 4:34 PM in response to Hoha!
    Level 5 (7,402 points)
    Jun 6, 2015 4:34 PM in response to Hoha!

    Perhaps the Artist or his Recording Company had it removed due to legal reasons, e.g.. given exclusive rights to Spotify. Then Apple would have no choice but to remove it. Try contacting iTunes Support

     

    Cheers

     

    Pete