Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I uninstall MacKeeper?

I saw this app recently that pretends to be an amazing app. Following my installation, my macbook shutdown at will (a situation that had never happen in my macbook's history) I went online to read more about the app and found out that there has been a lot of controversy about the app.


I am doomed, I need help on how to uninstall the app without it reinstalling itself in a tricky manner!!!

MacBook Pro, OS X Yosemite (10.10.3)

Posted on Jun 6, 2015 10:45 AM

Reply
5 replies

Jun 6, 2015 11:46 AM in response to JAdeniyi

Do not install MacKeeper (and how to uninstall it if you have):

https://discussions.apple.com/docs/DOC-6221


It contains a major security flaw, recently noted:


http://www.macnn.com/articles/15/05/08/contentious.utility.ignored.apple.guideli nes.created.zero.day.exploit.128538/


There is currently a class-action against MacKeeper:


http://www.macworld.com/article/2927032/ads-for-mackeeper-refunds-will-run-on-fa cebook.html#tk.nl_mwbest


(Please note that references to the original developers, Zeobit, also now refer to Kromtech Alliance Corp, who acquired MacKeeper and PCKeeper from ZeoBit LLC in early 2013.)

Jun 6, 2015 12:27 PM in response to JAdeniyi

"MacKeeper" is a scam with only one useful feature: it deletes itself.

First, back up all data.

Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.

If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.

IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

In the Finder, select

Go Applications

from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.

Quit MacKeeper before dragging it to the Trash.

Let MacKeeper delete its other components before you empty the Trash.

Don't try to drag MacKeeper from the Dock or the Launchpad to the Trash.

Don't try to remove MacKeeper while running in safe mode.

How do I uninstall MacKeeper?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.