Blank Icons on .doc .xls and .dwg

Hello,


I have installed office 2016 for mac and autocad 2015, after that I uninstalled the previously installed 2011 office, but now all the .doc and .xls files have blank Icons, which makes very difficult to visualize them. Also my dwg autocad files have blank icons too, Wasn't the icon attribution supposed to be automatic?


Note: .docx and .xlsx have regular icons as shown in the picture below.User uploaded file


Please Help me.


Thanks,


Paulo

MacBook Pro, OS X Yosemite (10.10.3)

Posted on Jun 6, 2015 6:50 PM

Reply
15 replies

Jun 7, 2015 11:02 AM in response to PauloROP

Try copying these commands into Terminal.app:


cd /System/Library/Frameworks/CoreServices.framework/

cd Frameworks/LaunchServices.framework/Support/

./lsregister -kill -r -domain local -domain system -domain user

cd


They shouldn't produce any output but will rebuild the 'launch services' database that associates icons with applications and documents. The rebuild process may take a minute or two, don't interrupt it or you will need to start from scratch.


C.

Jul 16, 2015 9:35 AM in response to PauloROP

I've had a similar problem with icons and Office 2016 for Mac. I have posted my solution on Microsoft Communities. Hope it helps...


Ok, I have managed to fix the problem.


What did not work for me (but may work for others):

  • Rebuilding the launch services database / clearing icon cache
  • Repairing disk permissions (using disk utilities)
  • Repairing disk (using disk utilities)
  • Reinstall office
    This got it even worse, the icons of all other office applications broke as well

What did work for me:

  1. Download LiteIcon and open it
  2. Download an icon, such as this office icon or any other png file. In the end it doesn't matter.
  3. Within LiteIcon, under system icons click "Others"
  4. Drag the icon you have downloaded in step 2 onto the Document icon
  5. Click Apply Changes
  6. The program will close and you will be signed out, sign in again and all office icons should work as normal. Funny thing is, it does not use the icon I assigned to it in step 4. Instead it just uses the correct office icons. I assume LiteIcon just somehow fixes the icon cache on my mac.

Jul 17, 2015 5:57 AM in response to antonams

Hey dude, thanks for your reply.


My problem was fixed when I reinstalled the OS X Yosemite, at the power on, holding command+R.


I did`t know it worked like that, the reinstall does't erase any of your data, my notebook is exactly how it was before, but with the icons bug fixed, also it fixed a problem that I was having with the dictation, it was only working in the english language, when I select portuguese, I heard the beep, but didn't write anything. Now everything works just great! I think the icons bug and the dictation stop working when I used Clean My Mac 3 to uninstall office 2011 and erase other languages.


DON`T USE CLEAN MY MAC 3!

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Blank Icons on .doc .xls and .dwg

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