Q: Hey guys recently had my laptop restored to factory settings and am unable to update or restore any of my devices keep getting err ... Hey guys recently had my laptop restored to factory settings and am unable to update or restore any of my devices keep getting error msg any suggestions more
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Jun 6, 2015 4:47 PM in response to KiltedTimby connorfromglasgow,Hey Tim Says Iphone could not be restored unknown error occured (14)!!!!!
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Jun 6, 2015 4:49 PM in response to connorfromglasgowby KiltedTim,This is a forum. Not a real-time chat service.
Get help with iOS update and restore errors - Apple Support
Check your USB connections
Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. You might also see a message that includes "invalid response."
If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
To narrow down the issue, try different equipment:
- Use the USB cable that came with your device, or a different Apple USB cable.
- Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
- Try a different computer.
- Solve other issues with the USB connection, then with your security software.
If you still see the error message, check for hardware issues.