HT204641: Update the software on your Apple Watch
Learn about Update the software on your Apple Watch
-
All replies
-
Helpful answers
-
Sep 22, 2015 1:41 PM in response to dragonflymleby Victor Stapf,I am having the exact same issue. Both iPhone and Watch are fully charged and on their chargers and it looks like it downloads all the way and then gives this message. I have tried turning off the passcode as some have suggested and that has not helped either.
-
Sep 22, 2015 5:50 PM in response to dragonflymleby Victor Stapf,Tried calling support. They were polite and apologetic, but of little to no help.
I was really looking forward to the update. Oh well. -
Sep 23, 2015 3:27 PM in response to dragonflymleby Victor Stapf,I finally was able to update. I had to unpair the phone and then re=pair it to the watch and then it would finish the update. I had to re-enter all my Apple Pay cards and re-do settings, but at least it worked.
