boldylocks7

Q: popup mackeeper ads

I am getting popup mackeeper ads along with other ads too when i open up new tabs. it doesnt happen all the time. i was wondering what i could use to get rid of this

iMac, OS X Yosemite (10.10.3)

Posted on Jun 7, 2015 1:03 PM

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Q: popup mackeeper ads

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  • by stevejobsfan0123,Apple recommended

    stevejobsfan0123 stevejobsfan0123 Jun 7, 2015 1:04 PM in response to boldylocks7
    Level 8 (43,509 points)
    iPhone
    Jun 7, 2015 1:04 PM in response to boldylocks7

    You've likely installed some form of adware which is causing the issue. Download and run a scan with AdwareMedic: http://adwaremedic.com/index.php.

     

    The best way to remove adware is often the subject of heated debates on these forums. If you feel comfortable running a program, prefer a quicker solution, and don’t want to risk incompletely or incorrectly removing the adware manually, then you should run AdwareMedic as I suggested. If you would rather remove the adware manually because you don’t want to run any programs to solve the problem, then follow Apple’s instructions at https://support.apple.com/en-us/HT203987. Note that this document does not cover all types of adware. If those instructions do not solve the problem, see http://thesafemac.com/arg (from the same author as AdwareMedic).

     

    You will probably hear others’ opinions about whether you should run a program or remove the adware manually. AdwareMedic gets my vote, but don’t let that, or anyone else’s opinions sway you one way or the other.

  • by Donald Morgan,

    Donald Morgan Donald Morgan Jun 7, 2015 1:57 PM in response to boldylocks7
    Level 6 (12,783 points)
    Jun 7, 2015 1:57 PM in response to boldylocks7

    http://www.thesafemac.com/tag/mackeeper/

    There have been problems associated with Mackeeper I would follow the directions from the link I provided and get rid of it.

    Cheers

    Don Morgan

  • by Linc Davis,Apple recommended

    Linc Davis Linc Davis Jun 7, 2015 6:02 PM in response to boldylocks7
    Level 10 (207,926 points)
    Applications
    Jun 7, 2015 6:02 PM in response to boldylocks7

    There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.

    If you have trouble following those instructions, see below.

    Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.

    The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.

    Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination  command-C:

    /Library/LaunchDaemons

    In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

    A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form

              com.something.daemon.plist

    and

               com.something.helper.plist

    Here something is a variable string of characters, which can be different in each VSearch infection. So far it has always been an alphanumeric string without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.

    If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:

    /Library/LaunchAgents

    In this folder, there may be a file named

              com.something.agent.plist

    where the string something is the same as before.

    If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.

    Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.

    The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.

    Open this folder:

    /Library/Application Support

    If it has a subfolder named just

               something

    where something is the same string you saw before, drag that subfolder to the Trash and close the window.

    Don't delete the "Application Support" folder or anything else inside it.

    Finally, in this folder:

    /System/Library/Frameworks

    there may be an item named exactly

                v.framework

    It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.

    Don't delete the "Frameworks" folder or anything else inside it.

    If you didn't find the files or you're not sure about the identification, post what you found.

    If in doubt, or if you have no backups, change nothing at all.

    The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it. I don't recommend that you install the genuine "MPlayerX," because it's hosted on the rogue "SourceForge" website and is bundled with other malware.

    This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.

    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.

    Then, still in System Preferences, open the App Store or Software Update pane and check the box marked

              Install system data files and security updates (OS X 10.10 or later)

    or

              Download updates automatically (OS X 10.9 or earlier)

    if it's not already checked.

  • by rodrigo202,

    rodrigo202 rodrigo202 Aug 25, 2016 2:26 PM in response to Linc Davis
    Level 1 (12 points)
    Desktops
    Aug 25, 2016 2:26 PM in response to Linc Davis

    i can`t find wich ones i should erase

    Screenshot.png

    Captura de pantalla 2016-08-25 a la(s) 4.20.43 p.m..png

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 Aug 25, 2016 2:59 PM in response to rodrigo202
    Level 8 (43,509 points)
    iPhone
    Aug 25, 2016 2:59 PM in response to rodrigo202

    If you are struggling with manual removal, then you should run MalwareBytes and let it take care of it for you: http://malwarebytes.org/antimalware/mac.

  • by Eric Root,

    Eric Root Eric Root Aug 26, 2016 8:45 AM in response to rodrigo202
    Level 9 (69,881 points)
    iTunes
    Aug 26, 2016 8:45 AM in response to rodrigo202

    You might want to start your own post since this one is from last year. A new post would be much more visible. You can link to this one.


    Try Hot Shoppy.