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Q: IPod touch 5 I can not get it to turn on.  I have tried the reset can get the apple then nothing

IPod touch 5 I can not get it to turn on. I have tried the reset can get the apple then nothing

iPod touch (5th generation)

Posted on Jun 7, 2015 5:53 PM

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Q: IPod touch 5 I can not get it to turn on.  I have tried the reset can get the apple then nothing

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  • by lllaass,Apple recommended

    lllaass lllaass Jun 8, 2015 1:57 AM in response to Kates Mom
    Level 10 (188,027 points)
    Desktops
    Jun 8, 2015 1:57 AM in response to Kates Mom

    Try the remaining items of:                                               

    - iOS: Not responding or does not turn on           

    - Also try DFU mode after try recovery mode

    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

    - If not successful ansd you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

    - Try another cable                                                       

    - Try on another computer                                                       

    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

      Apple Retail Store - Genius Bar