-
All replies
-
Helpful answers
-
Jun 9, 2015 2:18 PM in response to Janeyc25by alex_h1,Hello Janeyc25,
Thanks for using Apple Support Communities.
From your post I understand that someone has sent you a text message with a specific series of characters, resulting in the Messages app quitting unexpectedly. This does not indicate that your device was compromised in any way, just that you were sent a message with these specific characters. To re-open the Messages app, you can use the steps below.
- Ask Siri to "read unread messages."
- Use Siri to reply to the malicious message. After you reply, you'll be able to open Messages again.
- If the issue continues, tap and hold the malicious message, tap More, and delete the message from the thread.
Take care,
Alex H.
