itunes gui
The iTunes GUI is a thorough-going mess. I suggest that Apple should send all responsible GUI designers to a remote conference to get their heads right. First principal: A Graphical User Interface (GUI) should NEVER dump users into program modes -- that is on a screen without a symmetrical escape (undo) provided. Second principal: GUI design must be restricted to those fluent in the linga franca of the interface (e.g., English-as-a-second-language designers seem to always miss-out on the pseudal mnemonics of the second language.)