mail server password not working

when sending an email from my Windows 7 pc via my iCloud account via Outlook 2010 I keep getting a pop up window that says:

"Enter you ruser name and password for the following server."

"Server p09-smtp.mail.com"

"User name (autofilled with my prefix to my iCloud.com email address, but I can change it)"

"Password (autofilled completely with asterisks **)"


I've tried entering my iCloud login password, my Apple ID password, my Microsoft password all while leaving the autofilled user name. Nothing worked. Then I tried changing my username to my iCloud user name, my Apple ID, my Microsoft username (which are all the same email address), with the corresponding passwords. Nothing works!


Help!!!!

Dell Latitude E6530-OTHER, Windows 7, Microsoft Office 2010

Posted on Jun 9, 2015 1:08 PM

Reply
1 reply

Jun 11, 2015 1:03 PM in response to doodlebug11

Hi doodlebug11,


I see that you are having an issue with iCloud email on your Windows PC using Outlook. Here is an article for you that will help you through some troubleshooting steps for addressing this issue:


Get help using Outlook with iCloud for Windows - Apple Support

https://support.apple.com/en-us/HT204571


Thanks for coming to the Apple Support Communities!


Cheers,


Braden

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mail server password not working

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