HT201322: Hide and unhide iTunes Store, App Store, or iBooks Store purchases

Learn about Hide and unhide iTunes Store, App Store, or iBooks Store purchases
lyndsydear

Q: I bought a movie. How can I find it?

I bought a movie and it isn't showing up in my purchased items.  How can I find it?

Posted on Jun 9, 2015 3:07 PM

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Q: I bought a movie. How can I find it?

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  • by mario49,

    mario49 mario49 Jun 11, 2015 1:48 PM in response to lyndsydear
    Community Specialists
    Jun 11, 2015 1:48 PM in response to lyndsydear

    Hello lyndsydear,

     

    After reviewing your post, it sounds like you need to download a movie you purchased. I would recommend that you read this article, it may be able to help the issue.

     

    Make sure you are signed into the Apple ID you made the purchase with. 

    Download past purchases from iTunes in the Cloud - Apple Support

    You can only redownload a movie, TV show, or music video that you bought from the iTunes Store. Rented movies are not available for redownload.

    On an iPhone, iPad, or iPod touch

    1. Tap Settings > Videos and make sure Show All Videos is on.
    2. Tap the Videos app.
    3. Tap Movies, Music Videos, or TV Shows at the bottom of the page.
    4. Find the item that you want to download.
    5. Tap the Download   icon.

    If you can't find an item in Videos using these steps, download it from the iTunes Store app:

    • iPhone or iPod touch: Tap the iTunes Store app and go to More > Purchased.
    • iPad: Tap the iTunes Store app, then tap Purchased.

    On a Mac or PC

     

    1. Open iTunes.
    2. Click More (three dots) in the upper-left corner.
    3. Click Movies   or TV Shows   from the pop-up menu.
    4. Click iTunes Store.
    5. If prompted, sign in with your Apple ID and password.
    6. Under Movie Quick Links or TV Show Quick Links on the right side of the iTunes Store, click Purchased.
    7. Select Not in My Library to view purchased content that isn't on your computer.
    8. Scroll to find the item that you want to download.
    9. Click the Download   icon in the upper-right corner of the item you want to download. Your app downloads to your library.
      If an item is already in your library, the Download icon won't appear.

     

    Thanks for using Apple Support Communities.

    Have a nice day,

    Mario