Can't Sign Into App Store On IPad

Question

Level 1

12 points

Can't Sign Into App Store On IPad

I can't download any apps or update them because I can't sign into the App Store. I am sure my Apple ID and password are correct because it works on my iPhone and also iTunes on the computer. When I type in my Apple ID and password on the iPad, it just won't do anything. It doesn't show any error messages, just nothing.

I sign into iCloud just fine. I tried restarting the iPad but it still doesn't work. Anyone knows what's going on?

I have iPad Air 2.

Thanks!!

iPad Air

Posted on Jun 9, 2015 3:03 PM

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Answer 1

Demo

Level 10

166,494 points

Jun 9, 2015 3:46 PM in response to brandatan

Have you tried signing in in the iTunes app as a test? Swipe to the bottom of the screen in the featured tab and try to sign in there. Or in settings>iTunes & App Store.

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Answer 2

brandatan Author

Level 1

12 points

Jun 9, 2015 7:27 PM in response to Demo

Not working either ... It doesn't give any error message, just blank, nothing. This is so strange!

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Answer 3

Demo

Level 10

166,494 points

Jun 10, 2015 3:32 AM in response to brandatan

Try this next. You will not lose any data, but you will have enter your device settings again. The iPad will also restart on its own. Reset all settings. Settings>General>Reset>Reset all settings.

Sometimes in situations like this, it helps if you restore the device. I don't normally suggest that unless it is a last resort. However, it's not the end of the world either. I have restored devices several times and it has always helped with whatever issues I had. I would prefer finding another way, but keep it in mind,

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Answer 4

Max_i

Level 1

0 points

Jun 10, 2015 10:48 PM in response to Demo

it does^t work....

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Answer 5

Dyalonek

Level 1

8 points

Jun 10, 2015 11:30 PM in response to brandatan

I also have this problem 😕

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Answer 6

brandatan Author

Level 1

12 points

Jun 10, 2015 11:42 PM in response to Demo

I wish I saw this first ... Last night I did the "Erase all contents and setting" and it worked! I have iCloud back up so I didn't lose anything, but your suggestions is probably easier.

Thanks for taking the time to help, I really appreciate it 🙂

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