I've got an issue with with sunset/sunrise times not showing?

Question

I've got an issue with with sunset/sunrise times not showing?

Since yesterday, neither the sunrise nor the sunset times show in the complication. Other items such as weather, activity and calendar work just fine. I've changed cities, and the sunset/sunrise times do not show for other cities as well. Have seen comments to "turn off" and "turn on" the watch and have no idea how to do that that, but I have done a "hard reset" of the iPhone 6 by holding the power and home buttons to no avail.

Any suggestions?

Windows Vista

Posted on Jun 10, 2015 7:54 AM

Reply

Answer 1

Jun 10, 2015 8:11 AM in response to DunrobinTerry

Looking at the Apple Watch help revealed that Apple watch power cycling is done by the following:

Restart Apple Watch. To turn off Apple Watch, press and hold the side button until the sliders appear, then drag the Power Off slider to the right. To turn Apple Watch back on, hold down the side button until the Apple logo appears.

Power cycled the Watch and Phone and now the sunrise/sunset times are back! Yipppeeeee!

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Answer 2

TheGeebs

Level 1

4 points

Jun 26, 2015 3:07 PM in response to DunrobinTerry

I've found the easiest fix when my sunrise/Sunset is not displaying to do a hard reset of the watch by holding down both the Digital Crown and Side Button until you see the apple logo. When the watch reboots it will grab the correct times within a minute or two while the watch is booting up.

I, however, cannot figure out why this keeps happening every few days.

Watch OS 1.0.1

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Answer 3

podtrek

Level 1

8 points

Aug 16, 2015 5:46 AM in response to DunrobinTerry

Just started having this problem. Started after I used the "airplane mode" to re-set the bluetooth connection on the watch. Was out for a day and would not return no matter what I did until I disconnected from phone and went to Wi-fi and charged the watch which I do every night. The SR-SS returned the next morning. To test this I tried the airplane mode re-set again and the SR-SS again went blank, returning after nightly re-charge. Something in the airplane mode appears to be knocking out the SR-SS. Alert to apple updaters. please check possible airplane mode issues on watch.

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