suppsteph

Q: a popup from my apps or other programs on my computer keeps asking me to enter my password

when I first open my laptop there is already like 3 popups showing right in the middle from different programs asking for my password. It just randomly started happening and I don't think its a virus? I don't know.

MacBook Air

Posted on Jun 10, 2015 8:39 AM

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Q: a popup from my apps or other programs on my computer keeps asking me to enter my password

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  • by Linc Davis,Apple recommended

    Linc Davis Linc Davis Jun 10, 2015 12:10 PM in response to suppsteph
    Level 10 (208,037 points)
    Applications
    Jun 10, 2015 12:10 PM in response to suppsteph

    Back up all data before proceeding.

    Launch the Keychain Access application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.

    If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.

    Right-click or control-click the login entry in the list. From the menu that pops up, select

              Change Settings for Keychain "login"

    In the sheet that opens, uncheck both boxes, if not already unchecked.

    From the menu bar, select

              Keychain Access Preferences... First Aid

    There are four checkboxes in the window that opens. Check all of them. if they're not already checked. Close the window.

    Select

              Keychain Access Keychain First Aid

    from the menu bar and repair the keychain. Quit Keychain Access.

    If you use iCloud Keychain, open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.

  • by sagaman04,

    sagaman04 sagaman04 Jul 21, 2015 2:42 AM in response to suppsteph
    Level 1 (9 points)
    Apple Watch
    Jul 21, 2015 2:42 AM in response to suppsteph

    All complete up to the last paragraph.  Does this paragraph refer to other devices like iPads and iPhones - I can find the 'on-off' switch there but not iCloud preferences on our iMac.