messages deleted

Hi,

Do you mean the right hand side of the window has no text ?

And the left hand side list has no preview of the last Message ?

Or do you mean that when you start a new chat with someone you have connected to before the "History" does not show ?

8:52 p.m. Wednesday; June 10, 2015

HI,

Have you updated the OS recently ?

In ~/Library/Messages are there some items that suggest that they are incompatible ? (sqlite items)

Ralph

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library.

HI,

They have it in the name:-

8:07 p.m. Saturday; June 13, 2015

HI,

Open the Font Book app and check that Helvetica Neue, Lucida Grande and AppleGothic are all present (the last one appears new the bottom of the list).

They should also not be duplicated and should Validate (File Menu).

6:57 p.m. Sunday; June 14, 2015

Hi,

Can you open the Contacts App and go to the Preferences > Accounts.

It should be using one account to sync with other devices.

7:06 p.m. Tuesday; June 16, 2015

Hi,

It is one of the quirks we have discovered.

For iMessages to display linked to the same people on different devices then the Contacts App needs to sync to all the devices using the same Account.

Nominally this is expected to be iCloud, enabled in System Preferences > iCloud and the box for Contacts.

However it seems that many people also use a mixture or of services and can enable the Contacts App for syncing in System Preferences > Internet Accounts for Google, Yahoo, AIM even, plus possible Linkedin or others.

This can means the Contacts app is trying to sync several Address books and this is known to cause a problem.

Also do you mean it is your iCloud Email/Apple ID that is listed ?

Or do you mean it is enabled for your iCloud ID and a separate email ?

7:28 p.m. Wednesday; June 17, 2015

Hi,

As I said it is one of those things we have found out.

The Contacts app in relation to working with the Messages app so that messages sync across devices and display properly prefers to have only one active Account.

The presumption is at the moment that the iMessages are on the computer, just not displayed.

As the Thread started with one option is that the Apple Gothic Font is not active.

As to why ...

At any time any file can become corrupt.

It is about spotting when this happens, trying to find a cause if it happens to many people and finding a fix or a workaround.

I am reading you post that there are two active accounts in the Contacts app ?

8:38 p.m. Thursday; June 18, 2015