HT204075: If you can’t send or receive email on your Mac

Learn about If you can’t send or receive email on your Mac
Norqualj

Q: Cannot send mail-

When trying to send mail...this message now appears:

I have a OSX Yosemite 10.1 Using AOL

 

This message could not be sent. It will remain in your Outbox until it can be sent.

 

 

This message could not be sent because your account does not have a preferred outgoing mail server. Select an outgoing mail server from the list below.

Posted on Jun 10, 2015 11:45 AM

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Q: Cannot send mail-

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  • by alex_h1,

    alex_h1 alex_h1 Jun 12, 2015 11:53 AM in response to Norqualj
    Community Specialists
    Jun 12, 2015 11:53 AM in response to Norqualj

    Hello Norqualj,

     

    Thanks for using Apple Support Communities.

     

    To troubleshoot this issue where you cannot sent email from your AOL account in Mail because it does not have an outgoing mail server, please delete and add your AOL account back.

     

    Remove an account

    When you remove an email account from Mail, the account’s messages are deleted and no longer available on your Mac. Copies of messages remain on the account’s mail server and are still available (from webmail, for example).

    Important:   If you’re unsure whether messages you want to keep are still on the mail server, move or copy them into a mailbox stored on your Mac (the mailbox appears in the On my Mac section in the Mail sidebar) before you delete the account in Mail.
    1. Choose Mail > Preferences, then click Accounts.

    2. Select an account, then click Remove .

    Mail (Yosemite): Set up Mail with your email accounts

     

     

    Set up Mail

    When you first open Mail, you're prompted to set up your email account if you haven't already. 

    Choose your email provider from the list. If you don't see your email provider, click "Add Other Mail Account." Then click Continue.

    Mail asks for your name, email address, and email password. Fill in this information, then click Create. 

     

    Mail completes your account settings based on the email address you provide, and in Yosemite, Mail automatically maintains them.

    • If Mail doesn't recognize your email provider, it might ask you for additional settings.
    • If you need to add more than one Mail account, start with your primary account. Then use Internet Accounts to add more accounts.

    Mac Basics: Use Mail on your Mac - Apple Support

     

    Take care,

    Alex H.

  • by Eric Root,

    Eric Root Eric Root Jun 13, 2015 3:26 PM in response to Norqualj
    Level 9 (70,250 points)
    iTunes
    Jun 13, 2015 3:26 PM in response to Norqualj

    Try Mail/Preferences/Accounts /Account Information. Select an account, then go to Outgoing Mail Server (SMTP). From the drop down menu select Edit SMPT server list. Then set up a server for each mail account so that is associated with the e-mail address. Then go to each account and set that server as the Outgoing Mail Server (SMPT). You can click Use only this server if desired.