I am getting the message "iTunes could not sync calendars to the iPad because the iPad disconnected."

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Level 1

8 points

I am getting the message "iTunes could not sync calendars to the iPad because the iPad disconnected."

In attempting to sync my iPad Air with my iMac using iTunes I keep getting an error message telling me iTunes cannot sync calendars to the iPad because the iPad disconnected. I've tried it with the USB cable and wirelessly with the same result. I see my iPad on the top left menu of iTunes so I know it's connected but it can't seem to get through the syncing process without this error. OS X 10.10.3, iOS 8.3. iTunes 12.2.1.27

iPad, iOS 5.1.1, Mail

Posted on Jun 10, 2015 10:50 AM

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Answer 1

chuck_3rd

Community Specialist

Jun 12, 2015 11:14 AM in response to jerrybev

Hello jerrybev,

Thanks for using Apple Support Communities.

From your post I understand that when you are trying to sync your iPad with iTunes on your Mac, you are getting a message that the iPad is disconnected. To troubleshoot this issue, I'd like you to please follow the steps in the article linked to below.

Resolve USB-related alerts in iTunes - Apple Support

Take care,

Alex H.

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