I think I am having somewhat of a similar issue. I cannot log into the App Store or the iTunes store on my ipad Mini (iOS 8.3).
It is definitely not an issue of the wrong Apple ID or password since:
- i used the same Apple ID/password to log into this forum;
- I can log into FaceTime using the same Apple ID /password on the iPad mini;
- I can log into the App Store through iTunes on my mac . The account information, including a positive balance, is correct;
- I don't get the "Could Not Sign In Your Apple ID or password is incorrect" pop up on the iPad mini as i do when i purposely put in the wrong password.
I have tried to sign in on the iPad Mini a number of ways, all with no success including:
- Settings > iTunes & App Store. The Apple ID is correct and password box is greyed out and says "required". When i type in the correct password then click "Sign In", nothing happens other that the color of "Sign in" changes form grey to blue.
- in the App store App in the "Featured" tab at the bottom, clicking on the "Sign In" button cause a pop-up box. After choosing "Use Existing Apple ID" and filling in the correct Apple ID and password then clicking ok, again nothing happens.
After googling for possible solutions, I have tried the following without success
- Cycled the power on and off as suggested above
- Cycling between setting the the time between manually or automatically;
- Settings > General > Reset > Reset Network Settings;
- Syncing in iTunes with Computer
Settings > Restrictions is off (although i also enabled it but allowing "Installing Apps" to no effect)
Any suggestions short of a factory reset then restore from iTunes on my mac would be appreciated