Q: iPod 5 weird problem. Please help!

Hi Amanda, looks like you are having trouble with your ipod. Maybe put it into recovery mode:

1. To put your device into recovery mode, follow these steps:
   1. Turn off your device and leave it off.
   2. Plug in your device's USB cable to a computer with iTunes.
   3. Hold down the Home button on your device as you connect the USB cable. ...
   4. When you see the apple logo  screen, release the Home button.

then restore it using itunes most common errors are 6= security issue 14= usb cable problem.

If restoring does not work then i suggest you take it back to the apple store where you bought it from

Regards

Edward Yexely

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Forgot passcode or device disabled

If recovery mode does not work try DFU mode.                        

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        

For how to restore:                                                             

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes       

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:                         

Downloading past purchases from the App Store, iBookstore, and iTunes Store        

If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

What does the error message say?

Check your security software

Errors: 2, 4, 6, 9, 1611, 9006.

Sometimes security software can stop your device from communicating with either the Apple update server or with your device.

Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.

If you still see the error message, check for USB connection issues.

Check your USB connections

Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. You might also see a message that includes "invalid response."

If the USB connection between your device and computer is interrupted, you might not be able to update or restore.

To narrow down the issue, try different equipment:

• Use the USB cable that came with your device, or a different Apple USB cable.
• Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
• Try a different computer.
• Solve other issues with the USB connection, then with your security software.

If you still see the error message, check for hardware issues.

Check for hardware issues

Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.Your device or computer might have a hardware issue that stops the update or restore from completing.

1. Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
3. Make sure that your security software and settings are allowing communication between your device and update servers.
4. If you still see the error message when you update or restore, contact Apple support.

Security software included:

- Firewall

- Anti-virus

- Anti-malware

Only by it not  connecting or dropping the connection.

Have you tried on another computer?