10.4.8 and Apani Nortel Contivity Client 3.4

My VPN client software stopped working when i upgraded to 10.4.8, and Apani is aware of this issue. If anybody here is familiar with the past fix for Photoshop CS2 running 10.4.6 when you were unable to save files without the app unexpectedly quitting, someone posted a fix on MacFixIt telling to replace the AppleShareClient.framework, AppleShareClientCore.framwork and the AppleShare folder which fixed the issue. So i was wondering if a similar fix would be possible to replace some files and(or) folders to make this work just like it did in 10.4.7. Apani takes a long time to fix these kinds of issues and i would hate to downgrade everyone that has a VPN account to 10.4.7 which requires an archive and install. I wish i knew exactly which file on 10.4.8 i could replace using the 10.4.7 files. If anybody knows how i can start to fix this issue i would appreciate it very very much. At least im not the only one.

All -

I just picked up a Verizon Wireless EVDO card for my MacBook Pro. I've used the Apani client for nearly 2 years with no issues.

I'm on Apani 3.4. Mac OS is 10.4.8.

Anyway, the VPN client works fine over a wired or wireless (WLAN) connection. Using the Verizon connection works fine, if I start the VPN, all networking then fails.

I just talked to a support guy at Apani who said this is a KNOWN ISSUE. Seems apple (or someone) changed the way that PPP connections are done in the latest builds of MacOS. This has broken the way that Apani leverages a PPP connection for either a Wireless data card OR even standard modems.

He said it was a known issue, and expect to have the fix available BEFORE the end of the year.

Greg,

Just to add to your comment - my company uses over 1000 mac machines and we access our corporate network via a Nortel Contivity switch.

We've upgraded some of our MacBooks to 10.4.8 and the 3.4 Apani client no longer functions when passing through a NAT firewall (basically any time our people are out of the office using Wireless in hotels or LANs).

We've contacted Apani who say that Apple are aware of this issue - but can give no fix time.

Currently we've left a large number of these machines at 10.4.7 to deal with this, but as part of our review of hardware we're looking to move to a Windows platform now, as we can't have our senior executives using a platform (even as good as OS X!) where critical functionality is so easily broken, and the support from both Apple and Apani is so appalling.

I hope there'll be a fix for this within the next 7 days - or the CEO (who's not happy about his inability to use his laptop for corporate email) will sign off on Dell laptops instead ...

Cheers,
Rob.

Macbook Mac OS X (10.4.8)

1) I'm using 3.4 on a variety of Macs - Intel and PPC and 3.4 is fine with 10.4.8.

2) Apani will be releasing a fix for the EVDO cards - we're using the Verizon V640 cards and no, the current 3.4 won't run.

Scott

I'd have ot say that your lack of testing is the problem.
Any time an OS is updated, the risk is there for 3rd party apps to break - that's why you test before you update.

Don't be mad at Apple and Apani - they'll eventually fix things.
Be mad that you updated critical Macs without testing first.

Scott

I'm using it right now with NAT/wireless, working fine.