No IEEE 1394 Host Controller found.

whats the problem? do you have a firewire port on your computer?

Read the artice link my Microsoft-- see if it helps;

RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS ( http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)


Compaq PC 6370US / 1GB Ipod Nano & 80GB Video Windows XP Pent 2.53 GHZ 512MHZ MB RAM 120GB HD

Compaq PC 6370US / 1GB Ipod Nano & 80GB Video Windows XP Pent 2.53 GHZ 512MHZ MB RAM 120GB HD

I think I am having the same problem, my iTunes is hanging and not responding. I am not very technically minding, and have now been trying to update my Ipod, and my husbands Ipod, for 3 days. In the same time I have, I think, downloaded Ipod version 7.0.1. I therefore do not know if it is my husbands Ipod which is at fault, or the new software. I ran the diagnostics tool and got the following outcome, which leads me to believe that there is a problem with the host controller, however.. i dont appear to be able to do "anything" with iTunes without it hanging, e.g., i cant burn a backup of the library. I have restarted, restored, downloaded the latest version of itunes, all to no avail. Is there an "idiots" guide to this somewhere? I am totally lost and cognitively challenged. Here is the diagnostics print out

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Acer Aspire 3610
iTunes 7.0.1.8

iPodService 7.0.1.8 is currently running.
iTunesHelper 7.0.1.8 is currently running.

Current user is an administrator.

Connected Storage Devices:
IDE\DiskWDC WD600UE-22HCT1_____________________09.07D09, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple __iPod___________1.62, Bus Type USB

Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658, PCI bus 0, device 29, function 0. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659, PCI bus 0, device 29, function 1. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A, PCI bus 0, device 29, function 2. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B, PCI bus 0, device 29, function 3. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C, PCI bus 0, device 29, function 7. Device is working properly.

No IEEE 1394 Host Controller found.

Connected Device Information

PAUL FORD'S (F:\), iPod with Click Wheel running firmware version 3.1.1
Serial Number: 4J451VHQPS9
Bus Speed: 61440

The last connected iPod serial number: 4J451VHQPS9.

Your ipos is fine. IEEE1394 is Firewire. The new ipods do not have a firewire controller, like previous models before them. They most likly use the same diag menu from the older ipods and since the new ones dont have that controller, it won't be found.

Thank you very much for that, much appreciated. I guess in that case I am looking at a problem with iTunes? Any suggestions. I have been reading through help topics and see that others are having problems with version 7.0 and7.0.1 - some people have reverted to an older version, would that be the route to go. Once again I do apologise, I am completely and utterly out of my depth here.