Q: Just migrated to a new iMac - will not open my scanner.
i have an epson v500 scanner which is about 7 years old. yosemite sees it in preferences but it will not open the scanner. i went through all the trouble shooting steps. first from mac help then tried epson site. nothing seems to help. anyone offer any suggestions?
MacBook Pro, Mac OS X (10.6.8)
Posted on Jun 11, 2015 9:49 AM
Community Hosts
Hi Nick Rao,
You state that Yosemite sees the Epson v500 scanner but will not open it.
It looks like there is a driver for it.
OS X: Printer and scanner software available for download - Apple Support
Model Version Print Scan
EPSON Perfection V500 * 5.7.15 S
* = Vendor software recently updated.
Please insure you have the lastest driver update and try Image Capture to scan.
OS X Yosemite: Scanning troubleshooting
If you’re pressing a button on your scanner to perform the scan, try using an app instead, such as Image Capture, Preview,
Best,
Nubz
Posted on Jun 13, 2015 10:25 AM