OneHappyChild
Level 1 (0 points)

Q: sign in and verify security question?

i was trying to buy a book in ibooks with itunes card and it tells me to sign in apple id and verify security question. i dont understand because when i press okay i have to sign in again and the it redirects me to featured items in ibooks. i just want to read a book

iPhone 5c, iOS 8.3

Posted on Jun 11, 2015 11:23 AM

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OneHappyChild

Q: sign in and verify security question?

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  • by gail from maine,

    gail from maine gail from maine Jun 11, 2015 12:50 PM in response to OneHappyChild
    Level 7 (27,086 points)
    iCloud
    Jun 11, 2015 12:50 PM in response to OneHappyChild

    Try signing out of the iTunes & App Store and then sign back in again to see if that resolves the issue: Settings>iTunes & App Store>click on your Apple ID, then on Sign Out. Then sign back in again and see if you are able to proceed with your purchase.

     

    Cheers,

     

    GB