Error when updating my iPhone to IOS 8.3

I'm attempting to update my iPhone 4S to IOS 8.3 and every time I try it says an error occured intalling iOs 8.3. I've tried turning off the phone and back on and trying again and I still get that message. What is wrong? How can I fix it?

Posted on Jun 11, 2015 1:41 PM

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1 reply

Jun 13, 2015 1:24 PM in response to sexymom04

Hello there,


Thanks for using Apple Support Communities.


If you're having an issue with updating your iPhone over the air, then I recommend trying to update it by using iTunes on a computer. To do this, you will need to follow the directions below.


Update your device using iTunes

If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:

  1. Install the latest version of iTunes on your computer.
  2. Plug in your device to your computer.
  3. In iTunes, select your device.
  4. In the Summary pane, click Check for Update.
    User uploaded file
  5. Click Download and Update.

If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device.

Find out what to do if you get other error messages while updating your device.


Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support


Take care,

Alex H.

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Error when updating my iPhone to IOS 8.3

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