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IPOD ERROR 1418

Whenever i try to connect my ipod to the computer, it says i have to restore it. When i click restore, a window comes up saying "ERROR 1418". Also, theres a dead smiley face in the ipod and a folder with a x.

Posted on Oct 26, 2006 4:04 PM

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6 replies

Oct 30, 2006 7:21 PM in response to I don't know what that is

I am trying to restore a 4GB 1st generation black iPod nano, and I'm getting a 1418 error consistently at about 10% of the status bar.

It's not a problem with the iPod itself, Windows can see it just fine. I can copy files to it with third party software just fine, and I can boot the iPod into diagnostic and disk modes. I just can't make it think it's an iPod anymore. It starts up to tell me that I need to restore it with iTunes, and iTunes recognizes that it's "in recovery mode".

The problem is not with Windows (Vista 64 bit), it worked previously just fine until the iPod/iTunes corrupted themselves trying to update a playlist. It's also not a problem with the USB cable or the USB port, as I can copy files onto it with third party software.

Running iPod diagnostics gives me a yellow light on ipodservice, and a red light on ipodhelper. I assume that the red light for ipodhelper is caused by the yellow light on ipodservice. The ipodservice.dll file seems to be buggy, and no amount of reinstalling seems to be correcting this.

I've tried using an earlier version of ipodupdater and manually launching the ipodservice.dll that ships with that, but that shuts off after a few seconds, most likely because it's not 64 bit code.

I have a very strong hunch that an earlier version of iTunes will fix this (the old version of ipodservice appears to be stable/correct from what I can put together), but I can't find a 64 bit version of it. Is there one that anybody can point me to?

Nov 3, 2006 3:09 PM in response to I don't know what that is

I resolved the problem by restoring it on a different PC, which I don't have any specs for.

The problem is fixable, so it's not an ipod, usb port, usb cable or computer issue (as it's working just fine on the original PC as I type). Once it occurs on a specific computer, uninstalling and reinstalling itunes doesn't fix it.

That says to me that the problem exists somewhere on the PC, and that it's something that isn't removed with an itunes uninstall. I would look towards the registry entries for itunes 7.x first, and if that doesn't turn anything up, somebody should scan for files updated or changed or created in the last 10 minutes after installing itunes 7.x on a PC that it has never been installed on before. Once we know exactly what it puts on a pc, and what it changes, we'll know where to look for whatever's gone corrupt to cause this.

IPOD ERROR 1418

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