Hamfaminc

Q: NetFlix and MacBook Pro Missing Close Captioning

I subscribe to netflix--both dvd and streaming. I received the Inspector Morse DVD but it had no close captioning. Hooked it up to my macbook pro, turned on the cc function but cc still didn't appear. Streamed Inspector Morse on my ipad and iphone (to test)--both had cc. Why is cc not operating on the macbook pro? My hearing impaired wife needs cc for all shows.

MacBook Pro, Mac OS X (10.6.8)

Posted on Jun 12, 2015 3:16 PM

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Q: NetFlix and MacBook Pro Missing Close Captioning

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  • by OldGnome,

    OldGnome OldGnome Jun 13, 2015 10:54 AM in response to Hamfaminc
    Level 3 (781 points)
    Apple TV
    Jun 13, 2015 10:54 AM in response to Hamfaminc

    Please keep in mind that streaming a video and playing a DVD is not playing the show from the same source. They are different.

     

    It looks like the DVD does not contain the closed captioning. You need to contact Netflix.