bulldogrod94
Level 1 (0 points)

Q: How do i speed my macbook back up?

my MacBook pro (mid 2012/8gb ram/750gb) recently took a hard fall. the harddrive was dead so I purchased a new one (500gb). I installed the hard drive and did an internet recovery putting os lion on it. I upgraded to os x Yosemite and it ran VVVVEEEERRRRY slow. I did a lot of research and tried changing settings, I did a permission repair. nothing helped. I soon realized through research that I didn't do a clean reinstall and that this may be the problem. so I did a restore formatted my hard drive and reinstalled a clean version of Yosemite. it is taking about 10 hours to download just like last time when I didn't do a clean install so now I am in fear that my laptop is running extremely slow and its not because of the hard drive or the way I installed Yosemite. im starting to think its because of the fall maybe I ruined the processor. what should I do? replace the processor? or do I jut need a new laptop? or is it something else? Please help

Posted on Jun 12, 2015 6:09 PM

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bulldogrod94

Q: How do i speed my macbook back up?

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  • Helpful answers

  • by Allan Eckert,

    Allan Eckert Allan Eckert Jun 12, 2015 6:16 PM in response to bulldogrod94
    Level 9 (54,112 points)
    Desktops
    Jun 12, 2015 6:16 PM in response to bulldogrod94

    Please download and install EtreCheck from http://www.etresoft.com/etrecheck

     

    Run it and post the report here.

  • by Linc Davis,

    Linc Davis Linc Davis Jun 12, 2015 7:32 PM in response to bulldogrod94
    Level 10 (208,044 points)
    Applications
    Jun 12, 2015 7:32 PM in response to bulldogrod94

    Is everything slow, or just networking? If it's just networking, you might have knocked loose the Wi-Fi antenna connector.

  • by bulldogrod94,

    bulldogrod94 bulldogrod94 Jun 13, 2015 12:49 AM in response to Allan Eckert
    Level 1 (0 points)
    Jun 13, 2015 12:49 AM in response to Allan Eckert

    okay I will do that and post here. thank you

  • by bulldogrod94,

    bulldogrod94 bulldogrod94 Jun 13, 2015 12:51 AM in response to Linc Davis
    Level 1 (0 points)
    Jun 13, 2015 12:51 AM in response to Linc Davis

    everything seems to be running slow. my entire system lags. it took about 30-45 minutes to install photoshop when it usually takes about 5 minutes. the overall experience of the OS is about 50 percent slower than normal its even a few second lag when I type.

  • by OGELTHORPE,Helpful

    OGELTHORPE OGELTHORPE Jun 13, 2015 3:31 AM in response to bulldogrod94
    Level 9 (52,812 points)
    Mac OS X
    Jun 13, 2015 3:31 AM in response to bulldogrod94

    Run an Apple Hardware Test:

     

    https://support.apple.com/en-us/HT201257

     

    Ciao.

  • by Linc Davis,

    Linc Davis Linc Davis Jun 13, 2015 6:26 AM in response to bulldogrod94
    Level 10 (208,044 points)
    Applications
    Jun 13, 2015 6:26 AM in response to bulldogrod94

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen.

    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • by bulldogrod94,

    bulldogrod94 bulldogrod94 Jun 13, 2015 1:40 PM in response to OGELTHORPE
    Level 1 (0 points)
    Jun 13, 2015 1:40 PM in response to OGELTHORPE

    Thanks for the suggestion. I ran the apple hardware test and its telling me that my thermal heatsink is the only error. is it possible that this issue can be causing my system to be so slow?

  • by OGELTHORPE,Helpful

    OGELTHORPE OGELTHORPE Jun 13, 2015 1:49 PM in response to bulldogrod94
    Level 9 (52,812 points)
    Mac OS X
    Jun 13, 2015 1:49 PM in response to bulldogrod94

    Possibly, the OSX will throttle the CPU at high temperatures and if it gets too high, it will shut the MBP down.  Your best option is an appointment at an Apple store genius bar for a FREE evaluation.

     

    Ciao.

  • by bulldogrod94,

    bulldogrod94 bulldogrod94 Jun 14, 2015 12:49 AM in response to Allan Eckert
    Level 1 (0 points)
    Jun 14, 2015 12:49 AM in response to Allan Eckert

    Problem description:

    My macbook pro 13” 2012 has been running slow since i dropped it. had to replace the hard rive and i clean installed os x yosemite. mac is very slow, useable but very slow.

     

    EtreCheck version: 2.2 (132)

    Report generated 6/14/15, 2:46 AM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro Intel Core i5, Intel Core i7, 13" (Mid 2012)

        MacBook Pro - model: MacBookPro9,2

        1 2.9 GHz Intel Core i7 CPU: 2-core

        8 GB RAM Upgradeable

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 705 - SN = W03334A3JD3BB

     

    Video Information: ℹ️

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software: ℹ️

        OS X 10.10.3 (14D136) - Time since boot: 9:36:16

     

    Disk Information: ℹ️

        HGST HTS545050A7E680 disk0 : (500.11 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Rodney's Macbook HD (disk1) / : 498.88 GB (479.84 GB free)

                Core Storage: disk0s2 499.25 GB Online

     

        MATSHITADVD-R   UJ-8A8 

     

    USB Information: ℹ️

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Problem System Launch Daemons: ℹ️

        [failed]    com.apple.mtrecorder.plist

     

    Launch Agents: ℹ️

        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

     

    Launch Daemons: ℹ️

        [not loaded]    com.adobe.SwitchBoard.plist [Click for support]

        [failed]    com.apple.spirecorder.plist

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

     

    User Login Items: ℹ️

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

     

    Internet Plug-ins: ℹ️

        Default Browser: Version: 600 - SDK 10.10

        QuickTime Plugin: Version: 7.7.3

        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

     

    3rd Party Preference Panes: ℹ️

        None

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

             9%    WindowServer

             4%    Installer

             3%    SecurityAgent

             0%    taskgated

             0%    authorizationhost

     

    Top Processes by Memory: ℹ️

        749 MB    kernel_task

        573 MB    com.apple.WebKit.WebContent(4)

        115 MB    iTunes

        98 MB    installd

        90 MB    Finder

     

    Virtual Memory Information: ℹ️

        2.48 GB    Free RAM

        5.51 GB    Used RAM

        0 B    Swap Used

     

    Diagnostics Information: ℹ️

        Jun 13, 2015, 08:11:17 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-13-201117_[redacted].crash

        Jun 13, 2015, 05:03:33 PM    Self test - passed

  • by bulldogrod94,

    bulldogrod94 bulldogrod94 Jun 14, 2015 12:51 AM in response to OGELTHORPE
    Level 1 (0 points)
    Jun 14, 2015 12:51 AM in response to OGELTHORPE

    i posted the report in this thread. can you take a look and tell me whats the deal?

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Jun 14, 2015 3:55 AM in response to bulldogrod94
    Level 9 (52,812 points)
    Mac OS X
    Jun 14, 2015 3:55 AM in response to bulldogrod94

    bulldogrod94 wrote:

     

    i posted the report in this thread. can you take a look and tell me whats the deal?

    The Etrecheck report is a snapshot of selected information on a Mac and it is not comprehensive, nor was it meant to be all inclusive.  I see no 'red flags' in the report you posted.

     

    I suggest that you follow Linc Davis' instructions and see if that will provide you with useful information.

     

    As I have mentioned before, an Apple store genius bar appointment is a good option.  They have good testing tools available and there will be no charge.

     

    Ciao.