How long does it take for a replacement unit?
I have an Iphone 5c, running on iOS 8, i live in Indonesia
Recently my iphone has been getting errors such as no signal bar, shuts off suddenly, pink screen errors so i decided to take it to the authorized service centre for service. Turns out my phone needs replacement so they told me it will take approximately 1 months to replace another unit. exactly 1 month after i gave them the iphone for replacement, i gave them a call. No one answered. 2 weeks after that i called them again. It took me 20 calls for them to pick up the phone and told me that the replacement isnt ready yet, and promised me in 3 months if the replacement iPhone 5c is not available they will give me a replacement 5s. They promised me that it will take 1 month when i first put my phone in the service centre. Now they told me its gonna take another 3 months. Does apple take this long to replace a single unit? Or does this happen only in Indonesia?
iPhone 5c, iOS 8.0.2