Phishing email, I stupidly clicked on the link and now after I scan with ClamXav it keeps reappearing even though I remove it

hels2310

If MadMacs0 is right about the eMail repeatedly reappearing, see his message posted on Jun 13, 2015 6:40 PM CDT-US in this thread.

The step-by-step is pretty easy to follow - disregard all the other stuff.

If it is NOT the email message but something else happening on your Mac, give us some more detail.

Go through what you are doing with ClamXav again - tell us about it - step-by-step - then take a screenshot of the results you get

1. Press > Command + SHIFT + 3 - the screenshot will be a new file on your Desktop.
2. Then use the camera tool in the toolbar reply editor = =
3. next click the [Browse] button >
4. navigate in the dialog to the Desktop folder >
5. choose your new screenshot file >
6. click the [Open] button
7. the screenshot will be inserted where the cursor is in your reply

ChitlinsCC wrote:

Although this makes perfect sense, it makes me wonder why a modern AV software App developer would not know all this and instead of shuffling the message around simply display an alert stating the likely problem?

I can't speak for exactly how other A-V scanners handle this, but when ClamXav finds a potentially infected e-mail and chooses to move it they get this warning:

With default being a "No" response, but will allow it if the user insists. Hopefully that is sufficient to convince the user that they need to find out why this isn't a good idea, but some go right ahead and move it to quarantine or trash.

If the user decides to instead use the Finder to move it, then Finder doesn't alert them and allows it to happen. Unfortunately there isn't any way that ClamXav can warn users about their Finder actions.

hels2310 wrote:

Thank you for all your replies and advice some very useful and some of which is way too technical for me.

Don't worry, we'll get you through this when you have time. For now, all you need to understand are the steps listed in my first reply that appear in blue.

crystal clear O! Sensei! gracias.

Download Avast (avast.com) and adware medic (http://www.adwaremedic.com/index.php). This should solve your problem. ClamXav isn't a very good antivirus.

You are certainly welcome to your opinion on this, but this discussion is about a known phishing e-mail that won't go away and neither of the products you recommend will change that situation.

And for anybody that does decide they need to use Avast!, you will probably need AdwareMedic to remove the adware that comes with it. See Avast installs adware!

Yes, I have heard about that, but that was a year ago and I believe they fixed the problem. But in my opinion avast should delete any virus downloaded from the email. What antivirus do you recommend if any?http://www.howtogeek.com/199829/avast-antivirus-was-spying-on-you-with-adware-un til-this-week/

ClamXav isn't a very good antivirus.

Out of curiosity: what contributed to your opinion?

For the record - with no judgements - your image comes from > http://www.av-test.org/en/news/news-single-view/mac-os-x-under-attack-10-securit y-packages-put-to-the-test/

AVTEST

From Wikipedia, the free encyclopedia

AV-TEST is an independent organization which evaluates and rates antivirus and security suite software[1] for Microsoft Windows and Android operating systems,[2] according to a variety of criteria. Every other month, the researchers publish the results of their testing,[3][4] where they list which products they awarded their certification.[5] The organisation is based in Magdeburg, in Germany.[3][5] In 2013 the security specialist and CEO of IT security company Kaspersky Lab, Eugene Kaspersky, criticized AV-TEST for changing their certification process.

Interesting - do a search here in the forums for most of them and most of the problems mentioned were actually caused by them. Note also they are Windoze-centric - have they actually ever tested any of them with a Mac?

Until/if ever there is an actual virus that will infect Mac OS, I prefer a well functioning OS vs. running such ****ware (and following responsible online browsing/no torrents or other questionable sites/etc).

For macs, spyware and adware are the biggest issue

Yes, I'm aware of that - and neither of those is a virus. So, does your recommended app (Avast) remove spyware and adware?