ftcardiel
Level 1 (0 points)

Q: Repair a wireless keyboard.

What is the problem with wireless keyboard? Batteries replaced, still won't work.

iMac, OS X Yosemite (10.10)

Posted on Jun 13, 2015 2:25 PM

by Mike Sombrio,Apple recommended
Mike Sombrio Mike Sombrio
Level 6 (17,283 points)
Apple Watch
A:

There's nothing to fix. Known good batteries and the keyboard won't connect but your wireless mouse does connect? Replace the keyboard. If it's less than a year old it could be covered by warranty.

Try the steps here Troubleshooting wireless mouse and keyboard issues - Apple Support

If you have another keyboard you can try resetting the SMC Resetting the System Management Controller (SMC) on your Mac - Apple Support

and PRAM How to Reset NVRAM on your Mac - Apple Support but I wouldn't hold my breath.

Posted on Jun 13, 2015 2:37 PM

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ftcardiel

Q: Repair a wireless keyboard.

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