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Kernel panics in Macbook pro

Hi

I am having kernel panic problem in my macbook pro early 2011. The panics are very frequent sometimes several in a day. Also while restarting a stop icon appears instead of apple due to a kernel panic. Please suggest a solution. I have checked by reinstalling the os from scratch, run apple hardware test but nothing worked. Please help. I am pasting one of my panic report although they differ from time to time.


Anonymous UUID: 53223C5B-DEFE-08E2-8262-AC36C1E6C8E5


Sun Jun 14 07:50:24 2015


*** Panic Report ***

panic(cpu 2 caller 0xffffff802fe17cc2): Kernel trap at 0xffffff8030134e9a, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x000000000000170c, CR3: 0x0000000028beb01d, CR4: 0x00000000000626e0

RAX: 0xffffff803e476000, RBX: 0x0000000000001704, RCX: 0x0000000000334000, RDX: 0x0000000000000000

RSP: 0xffffff80c957b320, RBP: 0xffffff80c957b340, RSI: 0x000000000000001c, RDI: 0x000000000000170c

R8: 0x0000000000000022, R9: 0x0000000000000000, R10: 0xffffff803e477ec2, R11: 0x0000000000000000

R12: 0xffffff803c970a50, R13: 0x0000000000000000, R14: 0x000000000000172c, R15: 0xffffff803e47772c

RFL: 0x0000000000010246, RIP: 0xffffff8030134e9a, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x000000000000170c, Error code: 0x0000000000000000, Fault CPU: 0x2


Backtrace (CPU 2), Frame : Return Address

0xffffff80c957afd0 : 0xffffff802fd2bda1

0xffffff80c957b050 : 0xffffff802fe17cc2

0xffffff80c957b210 : 0xffffff802fe34b73

0xffffff80c957b230 : 0xffffff8030134e9a

0xffffff80c957b340 : 0xffffff8030134913

0xffffff80c957b390 : 0xffffff8030124ffd

0xffffff80c957b3f0 : 0xffffff80301746eb

0xffffff80c957b490 : 0xffffff803016f61c

0xffffff80c957b5a0 : 0xffffff803012dbd7

0xffffff80c957b740 : 0xffffff8030126fe9

0xffffff80c957b7d0 : 0xffffff803013dcdf

0xffffff80c957b9a0 : 0xffffff802ff3b208

0xffffff80c957ba80 : 0xffffff802ff3a9a5

0xffffff80c957bbb0 : 0xffffff802ff4df35

0xffffff80c957bc00 : 0xffffff802ff5bbf7

0xffffff80c957bf20 : 0xffffff802ff50e3a

0xffffff80c957bf50 : 0xffffff803024ba86

0xffffff80c957bfb0 : 0xffffff802fe35376


BSD process name corresponding to current thread: mds


Mac OS version:

14D136


Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x000000002fa00000

Kernel text base: 0xffffff802fc00000

__HIB text base: 0xffffff802fb00000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)


System uptime in nanoseconds: 35815399494

last loaded kext at 34952186280: com.apple.driver.AppleOSXWatchdog 1 (addr 0xffffff7fb1e87000, size 28672)

loaded kexts:

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.ApplePolicyControl 3.10.22

com.apple.driver.AppleMikeyDriver 272.18

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleHDAHardwareConfigDriver 272.18

com.apple.kext.AMDFramebuffer 1.3.2

com.apple.driver.AppleHDA 272.18

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.AMDRadeonX3000 1.3.2

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleBacklight 170.7.4

com.apple.iokit.IOBluetoothUSBDFU 4.3.4f4

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.kext.AMD6000Controller 1.3.2

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleMuxControl 3.10.22

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleIntelHD3000Graphics 10.0.0

com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyEventDriver 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 327.5

com.apple.driver.CoreStorageFsck 471.20.7

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.iokit.IOAHCIPassThrough 1.0.3

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBUHCI 656.4.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.iokit.IOSurface 97.4

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOAcceleratorFamily2 156.14

com.apple.driver.AppleThunderboltEDMSink 4.0.2

com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.kext.AMDSupport 1.3.2

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOHDAFamily 272.18

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleGraphicsControl 3.10.22

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.20.7

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In

Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Hitachi HTS545050B9A302, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: IR Receiver

Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

MacBook Pro, OS X Yosemite (10.10.3)

Posted on Jun 13, 2015 8:11 PM

Reply
11 replies

Jun 13, 2015 9:29 PM in response to basit850

These are the results from ETRECHECK software if they can help

EtreCheck version: 2.2 (132)

Report generated 6/14/15, 9:25 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,2

1 2 GHz Intel Core i7 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 1419 - SN = D8610673891DGDLAC


Video Information: ℹ️

Intel HD Graphics 3000

AMD Radeon HD 6490M - VRAM: 256 MB

Color LCD 1440 x 900


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:5:36


Disk Information: ℹ️

Hitachi HTS545050B9A302 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HD (disk1) / : 498.88 GB (371.42 GB free)

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-898


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Anywhere


Problem System Launch Daemons: ℹ️

[failed] com.apple.mtrecorder.plist

[failed] com.apple.ucupdate.plist

[failed] com.apple.watchdogd.plist [Click for details]


Launch Agents: ℹ️

[not loaded] com.paragon.updater.plist [Click for support]


User Launch Agents: ℹ️

[not loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

None


3rd Party Preference Panes: ℹ️

None


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

133% WindowServer

33% com.apple.WebKit.WebContent

11% Safari

4% hidd

2% Preview


Top Processes by Memory: ℹ️

318 MB kernel_task

291 MB com.apple.WebKit.WebContent(2)

156 MB Preview

115 MB Safari

111 MB Finder


Virtual Memory Information: ℹ️

36 MB Free RAM

3.96 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jun 14, 2015, 09:19:38 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-091938_[redacted].panic [Click for details]

Jun 14, 2015, 09:18:36 AM Self test - passed

Jun 14, 2015, 09:18:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091810_[redacted].crash

Jun 14, 2015, 09:18:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091809_[redacted].crash

Jun 14, 2015, 09:18:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091808_[redacted].crash

Jun 14, 2015, 09:18:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091807_[redacted].crash

Jun 14, 2015, 09:18:06 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091806_[redacted].crash

Jun 14, 2015, 09:18:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091805_[redacted].crash

Jun 14, 2015, 09:12:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/nsurlstoraged_2015-06-14-09120 8_[redacted].crash

Jun 14, 2015, 09:05:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalNCService_2015-06-14-090508 _[redacted].crash

Jun 14, 2015, 09:04:52 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-06-14-090452_[ redacted].crash

Jun 14, 2015, 09:03:16 AM /Library/Logs/DiagnosticReports/repair_packages_2015-06-14-090316_[redacted].cr ash

Jun 14, 2015, 08:59:19 AM /Library/Logs/DiagnosticReports/repair_packages_2015-06-14-085919_[redacted].cr ash

Jun 14, 2015, 08:55:49 AM /Library/Logs/DiagnosticReports/repair_packages_2015-06-14-085549_[redacted].cr ash

Jun 14, 2015, 08:54:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-085 453_[redacted].crash

Jun 14, 2015, 08:53:29 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-06-14-085329_[reda cted].crash

Jun 14, 2015, 08:53:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-06-14-085320_[red acted].crash

Jun 14, 2015, 08:52:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-06-14-085232_[red acted].crash

Jun 14, 2015, 08:52:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NotificationCenter_2015-06-14- 085213_[redacted].crash

Jun 14, 2015, 08:51:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-06-14-085112_[redact ed].crash

Jun 14, 2015, 08:48:23 AM /Library/Logs/DiagnosticReports/locationd_2015-06-14-084823_[redacted].crash

Jun 14, 2015, 08:47:27 AM /Library/Logs/DiagnosticReports/fseventsd_2015-06-14-084727_[redacted].crash

Jun 14, 2015, 07:50:26 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-075026_[redacted].panic [Click for details]

Jun 14, 2015, 07:33:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/lowBatteryWarning_2015-06-14-0 73307_[redacted].crash

Jun 14, 2015, 07:33:06 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073306_[redacted].crash

Jun 14, 2015, 07:33:05 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073305_[redacted].crash

Jun 14, 2015, 07:33:04 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073304_[redacted].crash

Jun 14, 2015, 07:33:03 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073303_[redacted].crash

Jun 14, 2015, 07:33:02 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073302_[redacted].crash

Jun 14, 2015, 07:33:02 AM /Library/Logs/DiagnosticReports/SFLSharedPrefsTool_2015-06-14-073302_[redacted] .crash

Jun 14, 2015, 07:33:01 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073301_[redacted].crash

Jun 14, 2015, 07:33:00 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073300_[redacted].crash

Jun 14, 2015, 07:32:59 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073259_[redacted].crash

Jun 14, 2015, 07:32:58 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073258_[redacted].crash

Jun 14, 2015, 07:32:57 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073257_[redacted].crash

Jun 14, 2015, 07:32:52 AM /Library/Logs/DiagnosticReports/coreaudiod_2015-06-14-073252_[redacted].crash

Jun 14, 2015, 07:32:49 AM /Library/Logs/DiagnosticReports/blued_2015-06-14-073249_[redacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AppleIDAuthAgent_2015-06-14-07 3247_[redacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/spindump_agent_2015-06-14-0732 47_[redacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-06-14-073247_[redac ted].crash

Jun 14, 2015, 07:32:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/secd_2015-06-14-073246_[redact ed].crash

Jun 14, 2015, 07:32:37 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-06-14-073237_[redacted].cra sh

Jun 14, 2015, 07:32:36 AM /Library/Logs/DiagnosticReports/blued_2015-06-14-073236_[redacted].crash

Jun 14, 2015, 07:32:28 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-06-14-073228_[redacted].cra sh

Jun 14, 2015, 07:32:28 AM /Library/Logs/DiagnosticReports/blued_2015-06-14-073228_[redacted].crash

Jun 14, 2015, 07:32:26 AM /Library/Logs/DiagnosticReports/mds_2015-06-14-073226_[redacted].crash

Jun 14, 2015, 07:26:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72620_[redacted].crash

Jun 14, 2015, 07:26:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72619_[redacted].crash

Jun 14, 2015, 07:26:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72617_[redacted].crash

Jun 14, 2015, 07:26:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72615_[redacted].crash

Jun 14, 2015, 07:26:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72613_[redacted].crash

Jun 14, 2015, 07:26:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72608_[redacted].crash

Jun 14, 2015, 07:26:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0726 08_[redacted].crash

Jun 14, 2015, 07:25:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-072 530_[redacted].crash

Jun 14, 2015, 07:25:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0725 27_[redacted].crash

Jun 14, 2015, 07:25:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-072 524_[redacted].crash

Jun 14, 2015, 07:25:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-072 523_[redacted].crash

Jun 14, 2015, 07:23:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NotificationCenter_2015-06-14- 072313_[redacted].crash

Jun 14, 2015, 07:17:34 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-06-14-071734_[redacted].cra sh

Jun 14, 2015, 07:17:26 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-06-14-07172 6_[redacted].crash

Jun 14, 2015, 07:17:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalNCService_2015-06-14-071725 _[redacted].crash

Jun 14, 2015, 07:17:21 AM /Library/Logs/DiagnosticReports/socketfilterfw_2015-06-14-071721_[redacted].cra sh

Jun 14, 2015, 07:17:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-06-14-07171 1_[redacted].crash

Jun 14, 2015, 07:16:39 AM /Library/Logs/DiagnosticReports/netbiosd_2015-06-14-071639_[redacted].crash

Jun 14, 2015, 07:16:36 AM /Library/Logs/DiagnosticReports/nsurlsessiond_2015-06-14-071636_[redacted].cras h

Jun 14, 2015, 07:13:23 AM /Library/Logs/DiagnosticReports/com.apple.CodeSigningHelper_2015-06-14-071323_[ redacted].crash

Jun 14, 2015, 06:55:16 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-065516_[redacted].panic [Click for details]

Jun 13, 2015, 09:51:42 AM /Library/Logs/DiagnosticReports/Cyberduck_2015-06-13-095142_[redacted].hang

Jun 14, 2015, 07:32:56 AM /Library/Logs/DiagnosticReports/SFLIconTool_2015-06-14-073256_[redacted].crash

Jun 14, 2015, 07:32:48 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudpaird_2015-06-14-073248_[ redacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/sharingd_2015-06-14-073247_[re dacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserEventAgent_2015-06-14-0732 47_[redacted].crash

Jun 14, 2015, 07:30:27 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-073027_[redacted].panic [Click for details]

Jun 14, 2015, 07:26:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72621_[redacted].crash

Jun 14, 2015, 07:26:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0726 19_[redacted].crash

Jun 14, 2015, 07:26:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72616_[redacted].crash

Jun 14, 2015, 07:26:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72612_[redacted].crash

Jun 14, 2015, 07:26:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72611_[redacted].crash

Jun 14, 2015, 07:26:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Preview_2015-06-14-072609_[red acted].crash

Jun 14, 2015, 07:26:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72609_[redacted].crash

Jun 14, 2015, 07:26:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-06-14-072609_[redacted].crash

Jun 14, 2015, 07:26:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72607_[redacted].crash

Jun 14, 2015, 07:26:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72605_[redacted].crash

Jun 14, 2015, 07:25:58 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0725 58_[redacted].crash

Jun 14, 2015, 07:25:48 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0725 48_[redacted].crash

Jun 14, 2015, 07:25:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0725 38_[redacted].crash

Jun 14, 2015, 07:25:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-072 531_[redacted].crash

Jun 14, 2015, 07:17:36 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.AddressBook.Internet AccountsBridge_2015-06-14-071736_[redacted].crash

Jun 14, 2015, 07:17:22 AM /Library/Logs/DiagnosticReports/findmydeviced_2015-06-14-071722_[redacted].cras h

Jun 14, 2015, 07:17:22 AM /Library/Logs/DiagnosticReports/apsd_2015-06-14-071722_[redacted].crash

Jun 14, 2015, 07:17:22 AM /Users/[redacted]/Library/Logs/DiagnosticReports/accountsd_2015-06-14-071722_[r edacted].crash

Jun 14, 2015, 07:17:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-06-14-07172 1_[redacted].crash

Jun 14, 2015, 07:17:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.AddressBook.Internet AccountsBridge_2015-06-14-071719_[redacted].crash

Jun 14, 2015, 07:17:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/findNames_2015-06-14-071711_[r edacted].crash

Jun 14, 2015, 07:15:52 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-071552_[redacted].panic [Click for details]

Jun 14, 2015, 07:13:21 AM /Library/Logs/DiagnosticReports/DMProxy_2015-06-14-071321_[redacted].crash

Jun 12, 2015, 08:56:08 AM /Library/Logs/DiagnosticReports/Preview_2015-06-12-085608_[redacted].cpu_resour ce.diag [Click for details]

Jun 11, 2015, 07:33:57 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-06-11-193357_[redacted].crash

Jun 13, 2015 9:30 PM in response to basit850

These are the results from ETRECHECK software if they can help

EtreCheck version: 2.2 (132)

Report generated 6/14/15, 9:25 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,2

1 2 GHz Intel Core i7 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 1419 - SN = D8610673891DGDLAC


Video Information: ℹ️

Intel HD Graphics 3000

AMD Radeon HD 6490M - VRAM: 256 MB

Color LCD 1440 x 900


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:5:36


Disk Information: ℹ️

Hitachi HTS545050B9A302 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HD (disk1) / : 498.88 GB (371.42 GB free)

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-898


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Anywhere


Problem System Launch Daemons: ℹ️

[failed] com.apple.mtrecorder.plist

[failed] com.apple.ucupdate.plist

[failed] com.apple.watchdogd.plist [Click for details]


Launch Agents: ℹ️

[not loaded] com.paragon.updater.plist [Click for support]


User Launch Agents: ℹ️

[not loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

None


3rd Party Preference Panes: ℹ️

None


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

133% WindowServer

33% com.apple.WebKit.WebContent

11% Safari

4% hidd

2% Preview


Top Processes by Memory: ℹ️

318 MB kernel_task

291 MB com.apple.WebKit.WebContent(2)

156 MB Preview

115 MB Safari

111 MB Finder


Virtual Memory Information: ℹ️

36 MB Free RAM

3.96 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jun 14, 2015, 09:19:38 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-091938_[redacted].panic [Click for details]

Jun 14, 2015, 09:18:36 AM Self test - passed

Jun 14, 2015, 09:18:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091810_[redacted].crash

Jun 14, 2015, 09:18:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091809_[redacted].crash

Jun 14, 2015, 09:18:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091808_[redacted].crash

Jun 14, 2015, 09:18:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091807_[redacted].crash

Jun 14, 2015, 09:18:06 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091806_[redacted].crash

Jun 14, 2015, 09:18:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091805_[redacted].crash

Jun 14, 2015, 09:12:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/nsurlstoraged_2015-06-14-09120 8_[redacted].crash

Jun 14, 2015, 09:05:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalNCService_2015-06-14-090508 _[redacted].crash

Jun 14, 2015, 09:04:52 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-06-14-090452_[ redacted].crash

Jun 14, 2015, 09:03:16 AM /Library/Logs/DiagnosticReports/repair_packages_2015-06-14-090316_[redacted].cr ash

Jun 14, 2015, 08:59:19 AM /Library/Logs/DiagnosticReports/repair_packages_2015-06-14-085919_[redacted].cr ash

Jun 14, 2015, 08:55:49 AM /Library/Logs/DiagnosticReports/repair_packages_2015-06-14-085549_[redacted].cr ash

Jun 14, 2015, 08:54:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-085 453_[redacted].crash

Jun 14, 2015, 08:53:29 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-06-14-085329_[reda cted].crash

Jun 14, 2015, 08:53:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-06-14-085320_[red acted].crash

Jun 14, 2015, 08:52:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-06-14-085232_[red acted].crash

Jun 14, 2015, 08:52:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NotificationCenter_2015-06-14- 085213_[redacted].crash

Jun 14, 2015, 08:51:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-06-14-085112_[redact ed].crash

Jun 14, 2015, 08:48:23 AM /Library/Logs/DiagnosticReports/locationd_2015-06-14-084823_[redacted].crash

Jun 14, 2015, 08:47:27 AM /Library/Logs/DiagnosticReports/fseventsd_2015-06-14-084727_[redacted].crash

Jun 14, 2015, 07:50:26 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-075026_[redacted].panic [Click for details]

Jun 14, 2015, 07:33:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/lowBatteryWarning_2015-06-14-0 73307_[redacted].crash

Jun 14, 2015, 07:33:06 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073306_[redacted].crash

Jun 14, 2015, 07:33:05 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073305_[redacted].crash

Jun 14, 2015, 07:33:04 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073304_[redacted].crash

Jun 14, 2015, 07:33:03 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073303_[redacted].crash

Jun 14, 2015, 07:33:02 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073302_[redacted].crash

Jun 14, 2015, 07:33:02 AM /Library/Logs/DiagnosticReports/SFLSharedPrefsTool_2015-06-14-073302_[redacted] .crash

Jun 14, 2015, 07:33:01 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073301_[redacted].crash

Jun 14, 2015, 07:33:00 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073300_[redacted].crash

Jun 14, 2015, 07:32:59 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073259_[redacted].crash

Jun 14, 2015, 07:32:58 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073258_[redacted].crash

Jun 14, 2015, 07:32:57 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073257_[redacted].crash

Jun 14, 2015, 07:32:52 AM /Library/Logs/DiagnosticReports/coreaudiod_2015-06-14-073252_[redacted].crash

Jun 14, 2015, 07:32:49 AM /Library/Logs/DiagnosticReports/blued_2015-06-14-073249_[redacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AppleIDAuthAgent_2015-06-14-07 3247_[redacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/spindump_agent_2015-06-14-0732 47_[redacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-06-14-073247_[redac ted].crash

Jun 14, 2015, 07:32:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/secd_2015-06-14-073246_[redact ed].crash

Jun 14, 2015, 07:32:37 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-06-14-073237_[redacted].cra sh

Jun 14, 2015, 07:32:36 AM /Library/Logs/DiagnosticReports/blued_2015-06-14-073236_[redacted].crash

Jun 14, 2015, 07:32:28 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-06-14-073228_[redacted].cra sh

Jun 14, 2015, 07:32:28 AM /Library/Logs/DiagnosticReports/blued_2015-06-14-073228_[redacted].crash

Jun 14, 2015, 07:32:26 AM /Library/Logs/DiagnosticReports/mds_2015-06-14-073226_[redacted].crash

Jun 14, 2015, 07:26:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72620_[redacted].crash

Jun 14, 2015, 07:26:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72619_[redacted].crash

Jun 14, 2015, 07:26:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72617_[redacted].crash

Jun 14, 2015, 07:26:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72615_[redacted].crash

Jun 14, 2015, 07:26:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72613_[redacted].crash

Jun 14, 2015, 07:26:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72608_[redacted].crash

Jun 14, 2015, 07:26:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0726 08_[redacted].crash

Jun 14, 2015, 07:25:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-072 530_[redacted].crash

Jun 14, 2015, 07:25:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0725 27_[redacted].crash

Jun 14, 2015, 07:25:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-072 524_[redacted].crash

Jun 14, 2015, 07:25:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-072 523_[redacted].crash

Jun 14, 2015, 07:23:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NotificationCenter_2015-06-14- 072313_[redacted].crash

Jun 14, 2015, 07:17:34 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-06-14-071734_[redacted].cra sh

Jun 14, 2015, 07:17:26 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-06-14-07172 6_[redacted].crash

Jun 14, 2015, 07:17:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalNCService_2015-06-14-071725 _[redacted].crash

Jun 14, 2015, 07:17:21 AM /Library/Logs/DiagnosticReports/socketfilterfw_2015-06-14-071721_[redacted].cra sh

Jun 14, 2015, 07:17:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-06-14-07171 1_[redacted].crash

Jun 14, 2015, 07:16:39 AM /Library/Logs/DiagnosticReports/netbiosd_2015-06-14-071639_[redacted].crash

Jun 14, 2015, 07:16:36 AM /Library/Logs/DiagnosticReports/nsurlsessiond_2015-06-14-071636_[redacted].cras h

Jun 14, 2015, 07:13:23 AM /Library/Logs/DiagnosticReports/com.apple.CodeSigningHelper_2015-06-14-071323_[ redacted].crash

Jun 14, 2015, 06:55:16 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-065516_[redacted].panic [Click for details]

Jun 13, 2015, 09:51:42 AM /Library/Logs/DiagnosticReports/Cyberduck_2015-06-13-095142_[redacted].hang

Jun 14, 2015, 07:32:56 AM /Library/Logs/DiagnosticReports/SFLIconTool_2015-06-14-073256_[redacted].crash

Jun 14, 2015, 07:32:48 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudpaird_2015-06-14-073248_[ redacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/sharingd_2015-06-14-073247_[re dacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserEventAgent_2015-06-14-0732 47_[redacted].crash

Jun 14, 2015, 07:30:27 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-073027_[redacted].panic [Click for details]

Jun 14, 2015, 07:26:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72621_[redacted].crash

Jun 14, 2015, 07:26:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0726 19_[redacted].crash

Jun 14, 2015, 07:26:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72616_[redacted].crash

Jun 14, 2015, 07:26:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72612_[redacted].crash

Jun 14, 2015, 07:26:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72611_[redacted].crash

Jun 14, 2015, 07:26:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Preview_2015-06-14-072609_[red acted].crash

Jun 14, 2015, 07:26:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72609_[redacted].crash

Jun 14, 2015, 07:26:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-06-14-072609_[redacted].crash

Jun 14, 2015, 07:26:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72607_[redacted].crash

Jun 14, 2015, 07:26:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72605_[redacted].crash

Jun 14, 2015, 07:25:58 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0725 58_[redacted].crash

Jun 14, 2015, 07:25:48 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0725 48_[redacted].crash

Jun 14, 2015, 07:25:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0725 38_[redacted].crash

Jun 14, 2015, 07:25:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-072 531_[redacted].crash

Jun 14, 2015, 07:17:36 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.AddressBook.Internet AccountsBridge_2015-06-14-071736_[redacted].crash

Jun 14, 2015, 07:17:22 AM /Library/Logs/DiagnosticReports/findmydeviced_2015-06-14-071722_[redacted].cras h

Jun 14, 2015, 07:17:22 AM /Library/Logs/DiagnosticReports/apsd_2015-06-14-071722_[redacted].crash

Jun 14, 2015, 07:17:22 AM /Users/[redacted]/Library/Logs/DiagnosticReports/accountsd_2015-06-14-071722_[r edacted].crash

Jun 14, 2015, 07:17:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-06-14-07172 1_[redacted].crash

Jun 14, 2015, 07:17:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.AddressBook.Internet AccountsBridge_2015-06-14-071719_[redacted].crash

Jun 14, 2015, 07:17:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/findNames_2015-06-14-071711_[r edacted].crash

Jun 14, 2015, 07:15:52 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-071552_[redacted].panic [Click for details]

Jun 14, 2015, 07:13:21 AM /Library/Logs/DiagnosticReports/DMProxy_2015-06-14-071321_[redacted].crash

Jun 12, 2015, 08:56:08 AM /Library/Logs/DiagnosticReports/Preview_2015-06-12-085608_[redacted].cpu_resour ce.diag [Click for details]

Jun 11, 2015, 07:33:57 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-06-11-193357_[redacted].crash

Jun 13, 2015 9:33 PM in response to basit850

These are the results from ETRECHECK software if they can help

EtreCheck version: 2.2 (132)

Report generated 6/14/15, 9:25 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,2

1 2 GHz Intel Core i7 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 1419 - SN = D8610673891DGDLAC


Video Information: ℹ️

Intel HD Graphics 3000

AMD Radeon HD 6490M - VRAM: 256 MB

Color LCD 1440 x 900


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:5:36


Disk Information: ℹ️

Hitachi HTS545050B9A302 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HD (disk1) / : 498.88 GB (371.42 GB free)

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-898


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Anywhere


Problem System Launch Daemons: ℹ️

[failed] com.apple.mtrecorder.plist

[failed] com.apple.ucupdate.plist

[failed] com.apple.watchdogd.plist [Click for details]


Launch Agents: ℹ️

[not loaded] com.paragon.updater.plist [Click for support]


User Launch Agents: ℹ️

[not loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

None


3rd Party Preference Panes: ℹ️

None


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

133% WindowServer

33% com.apple.WebKit.WebContent

11% Safari

4% hidd

2% Preview


Top Processes by Memory: ℹ️

318 MB kernel_task

291 MB com.apple.WebKit.WebContent(2)

156 MB Preview

115 MB Safari

111 MB Finder


Virtual Memory Information: ℹ️

36 MB Free RAM

3.96 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jun 14, 2015, 09:19:38 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-091938_[redacted].panic [Click for details]

Jun 14, 2015, 09:18:36 AM Self test - passed

Jun 14, 2015, 09:18:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091810_[redacted].crash

Jun 14, 2015, 09:18:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091809_[redacted].crash

Jun 14, 2015, 09:18:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091808_[redacted].crash

Jun 14, 2015, 09:18:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091807_[redacted].crash

Jun 14, 2015, 09:18:06 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091806_[redacted].crash

Jun 14, 2015, 09:18:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-06-14-091805_[redacted].crash

Jun 14, 2015, 09:12:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/nsurlstoraged_2015-06-14-09120 8_[redacted].crash

Jun 14, 2015, 09:05:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalNCService_2015-06-14-090508 _[redacted].crash

Jun 14, 2015, 09:04:52 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-06-14-090452_[ redacted].crash

Jun 14, 2015, 09:03:16 AM /Library/Logs/DiagnosticReports/repair_packages_2015-06-14-090316_[redacted].cr ash

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Jun 14, 2015, 08:55:49 AM /Library/Logs/DiagnosticReports/repair_packages_2015-06-14-085549_[redacted].cr ash

Jun 14, 2015, 08:54:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-085 453_[redacted].crash

Jun 14, 2015, 08:53:29 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-06-14-085329_[reda cted].crash

Jun 14, 2015, 08:53:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-06-14-085320_[red acted].crash

Jun 14, 2015, 08:52:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-06-14-085232_[red acted].crash

Jun 14, 2015, 08:52:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NotificationCenter_2015-06-14- 085213_[redacted].crash

Jun 14, 2015, 08:51:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-06-14-085112_[redact ed].crash

Jun 14, 2015, 08:48:23 AM /Library/Logs/DiagnosticReports/locationd_2015-06-14-084823_[redacted].crash

Jun 14, 2015, 08:47:27 AM /Library/Logs/DiagnosticReports/fseventsd_2015-06-14-084727_[redacted].crash

Jun 14, 2015, 07:50:26 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-075026_[redacted].panic [Click for details]

Jun 14, 2015, 07:33:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/lowBatteryWarning_2015-06-14-0 73307_[redacted].crash

Jun 14, 2015, 07:33:06 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073306_[redacted].crash

Jun 14, 2015, 07:33:05 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073305_[redacted].crash

Jun 14, 2015, 07:33:04 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073304_[redacted].crash

Jun 14, 2015, 07:33:03 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073303_[redacted].crash

Jun 14, 2015, 07:33:02 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073302_[redacted].crash

Jun 14, 2015, 07:33:02 AM /Library/Logs/DiagnosticReports/SFLSharedPrefsTool_2015-06-14-073302_[redacted] .crash

Jun 14, 2015, 07:33:01 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073301_[redacted].crash

Jun 14, 2015, 07:33:00 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073300_[redacted].crash

Jun 14, 2015, 07:32:59 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073259_[redacted].crash

Jun 14, 2015, 07:32:58 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073258_[redacted].crash

Jun 14, 2015, 07:32:57 AM /Library/Logs/DiagnosticReports/xpcproxy_2015-06-14-073257_[redacted].crash

Jun 14, 2015, 07:32:52 AM /Library/Logs/DiagnosticReports/coreaudiod_2015-06-14-073252_[redacted].crash

Jun 14, 2015, 07:32:49 AM /Library/Logs/DiagnosticReports/blued_2015-06-14-073249_[redacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AppleIDAuthAgent_2015-06-14-07 3247_[redacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/spindump_agent_2015-06-14-0732 47_[redacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-06-14-073247_[redac ted].crash

Jun 14, 2015, 07:32:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/secd_2015-06-14-073246_[redact ed].crash

Jun 14, 2015, 07:32:37 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-06-14-073237_[redacted].cra sh

Jun 14, 2015, 07:32:36 AM /Library/Logs/DiagnosticReports/blued_2015-06-14-073236_[redacted].crash

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Jun 14, 2015, 07:32:28 AM /Library/Logs/DiagnosticReports/blued_2015-06-14-073228_[redacted].crash

Jun 14, 2015, 07:32:26 AM /Library/Logs/DiagnosticReports/mds_2015-06-14-073226_[redacted].crash

Jun 14, 2015, 07:26:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72620_[redacted].crash

Jun 14, 2015, 07:26:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72619_[redacted].crash

Jun 14, 2015, 07:26:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72617_[redacted].crash

Jun 14, 2015, 07:26:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72615_[redacted].crash

Jun 14, 2015, 07:26:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72613_[redacted].crash

Jun 14, 2015, 07:26:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72608_[redacted].crash

Jun 14, 2015, 07:26:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0726 08_[redacted].crash

Jun 14, 2015, 07:25:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-072 530_[redacted].crash

Jun 14, 2015, 07:25:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0725 27_[redacted].crash

Jun 14, 2015, 07:25:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-072 524_[redacted].crash

Jun 14, 2015, 07:25:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-072 523_[redacted].crash

Jun 14, 2015, 07:23:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NotificationCenter_2015-06-14- 072313_[redacted].crash

Jun 14, 2015, 07:17:34 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-06-14-071734_[redacted].cra sh

Jun 14, 2015, 07:17:26 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-06-14-07172 6_[redacted].crash

Jun 14, 2015, 07:17:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalNCService_2015-06-14-071725 _[redacted].crash

Jun 14, 2015, 07:17:21 AM /Library/Logs/DiagnosticReports/socketfilterfw_2015-06-14-071721_[redacted].cra sh

Jun 14, 2015, 07:17:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-06-14-07171 1_[redacted].crash

Jun 14, 2015, 07:16:39 AM /Library/Logs/DiagnosticReports/netbiosd_2015-06-14-071639_[redacted].crash

Jun 14, 2015, 07:16:36 AM /Library/Logs/DiagnosticReports/nsurlsessiond_2015-06-14-071636_[redacted].cras h

Jun 14, 2015, 07:13:23 AM /Library/Logs/DiagnosticReports/com.apple.CodeSigningHelper_2015-06-14-071323_[ redacted].crash

Jun 14, 2015, 06:55:16 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-065516_[redacted].panic [Click for details]

Jun 13, 2015, 09:51:42 AM /Library/Logs/DiagnosticReports/Cyberduck_2015-06-13-095142_[redacted].hang

Jun 14, 2015, 07:32:56 AM /Library/Logs/DiagnosticReports/SFLIconTool_2015-06-14-073256_[redacted].crash

Jun 14, 2015, 07:32:48 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudpaird_2015-06-14-073248_[ redacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/sharingd_2015-06-14-073247_[re dacted].crash

Jun 14, 2015, 07:32:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserEventAgent_2015-06-14-0732 47_[redacted].crash

Jun 14, 2015, 07:30:27 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-073027_[redacted].panic [Click for details]

Jun 14, 2015, 07:26:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72621_[redacted].crash

Jun 14, 2015, 07:26:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0726 19_[redacted].crash

Jun 14, 2015, 07:26:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72616_[redacted].crash

Jun 14, 2015, 07:26:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72612_[redacted].crash

Jun 14, 2015, 07:26:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72611_[redacted].crash

Jun 14, 2015, 07:26:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Preview_2015-06-14-072609_[red acted].crash

Jun 14, 2015, 07:26:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72609_[redacted].crash

Jun 14, 2015, 07:26:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Problem Reporter_2015-06-14-072609_[redacted].crash

Jun 14, 2015, 07:26:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookUIHelper_2015-06-14-0 72607_[redacted].crash

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Jun 14, 2015, 07:25:58 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0725 58_[redacted].crash

Jun 14, 2015, 07:25:48 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0725 48_[redacted].crash

Jun 14, 2015, 07:25:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SystemUIServer_2015-06-14-0725 38_[redacted].crash

Jun 14, 2015, 07:25:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-06-14-072 531_[redacted].crash

Jun 14, 2015, 07:17:36 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.AddressBook.Internet AccountsBridge_2015-06-14-071736_[redacted].crash

Jun 14, 2015, 07:17:22 AM /Library/Logs/DiagnosticReports/findmydeviced_2015-06-14-071722_[redacted].cras h

Jun 14, 2015, 07:17:22 AM /Library/Logs/DiagnosticReports/apsd_2015-06-14-071722_[redacted].crash

Jun 14, 2015, 07:17:22 AM /Users/[redacted]/Library/Logs/DiagnosticReports/accountsd_2015-06-14-071722_[r edacted].crash

Jun 14, 2015, 07:17:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-06-14-07172 1_[redacted].crash

Jun 14, 2015, 07:17:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.AddressBook.Internet AccountsBridge_2015-06-14-071719_[redacted].crash

Jun 14, 2015, 07:17:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/findNames_2015-06-14-071711_[r edacted].crash

Jun 14, 2015, 07:15:52 AM /Library/Logs/DiagnosticReports/Kernel_2015-06-14-071552_[redacted].panic [Click for details]

Jun 14, 2015, 07:13:21 AM /Library/Logs/DiagnosticReports/DMProxy_2015-06-14-071321_[redacted].crash

Jun 12, 2015, 08:56:08 AM /Library/Logs/DiagnosticReports/Preview_2015-06-12-085608_[redacted].cpu_resour ce.diag [Click for details]

Jun 11, 2015, 07:33:57 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-06-11-193357_[redacted].crash

Jun 14, 2015 6:08 AM in response to basit850

Before acquiring a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.

The first thing to do after acquiring the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.

How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.

It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.

1. If you don't own another Mac

a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.

b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.

To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.

c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.

d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.

2. If you do own another Mac

If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.

3. Partition and install OS X

a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.

b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.

c. An unusual problem may arise if all the following conditions apply:

OS X 10.7 or later was installed by the previous owner

The startup volume was encrypted with FileVault

You're booted in Recovery mode (that is, not from a 10.6 installation disc)

In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.

d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.

e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.

4. Other issues

a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.

b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.

c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

Jun 14, 2015 9:08 AM in response to Linc Davis

MacBook Pro (15-inch, Early 2011)Feb 201110.6.610.6.7,10.7, 10.7.2

10J3210, 10J3331a, 10J4139, 11A511a,

11C74


Thanks for spending too much time on my question.

Above is my macbook pro model according to the link you had given. My laptop came with Mavericks when i bought it, I used it for a day or two with out any problem. But then i updated it to yosemite and since then i have been facing serious kernel panics. I have no time machine backup of mavericks. Can i install mavericks without that ? Is my machine compatible with yosemite ? Also there is no issue in apple hardware test.Does it mean that there is no problem with my hardware or still there is a chance ? I have installed clean install of mavericks but no gain. Please help me with this. How can in know that which specific hardware or software is causing the issue ?

Jun 14, 2015 9:35 AM in response to basit850

The hardware test is unreliable and a negative result doesn't rule anything out.


Your copy of Mavericks is, or was, unlicensed. If you managed to download the Yosemite installer from the App Store under your own Apple ID, you should now have a Yosemite Recovery system, and you can use that to do a clean installation of Yosemite. That's what I suggest.

Jun 14, 2015 10:08 AM in response to basit850

basit850 wrote:


I have run the apple hardware test, both basic test and advanced test and it has not found any errors with hardware. Does it mean that issue is related to software?

As I mentioned in my post, an error free AHT is not definitive and Linc Davis has in essence echoed that.


Since you have an early 2011 MBP, which originally came with Snow Leopard installation disks, you should get those from the seller. If you cannot, then I would advise you to contact Apple Customer Service and get duplicate ones. That will allow you to set up the MBP with your own Apple ID as well as meet the legal licensing requirements.


Ciao.

Kernel panics in Macbook pro

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