I need help. My Ipone 6 plus shuts off randomly and it won't turn on. I press hold the home and the wake/sleep button but to no avail. Can somebody here help me out with this issue? thank you.

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I need help. My Ipone 6 plus shuts off randomly and it won't turn on. I press hold the home and the wake/sleep button but to no avail. Can somebody here help me out with this issue? thank you.

iPhone 6 Plus

Posted on Jun 14, 2015 11:07 AM

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Answer 1

AppleJoe

Community Manager

Jun 16, 2015 11:32 AM in response to aqueerius

Greetings aqueerius,

Welcome to the Apple Support Communities!

I understand that your iPhone has been restarting recently and now you are unable to get it to turn back on. In this situation, I would suggest reading over and working through the information provided in the following article.

If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support

Cheers,

Joe

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