iPod classic 5th gen with video

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iPod classic 5th gen with video

hello all,

I have a friends classic, s/n ends in V9M model MA446LL

I updated the software using my iTunes account, I loaded music, it seems to be playing the music, but I am not getting any sound, I tried different earbuds, also hooked up usb to a sound bar. I have turned the iPod off and restarted, I have restored the iPod again in iTunes. nothing seems to work. Is there some problem using an updated iTunes account with an older classic?

Thank you

Rick

iPod classic, iOS 1.x, version 1.3

Posted on Jun 14, 2015 9:59 AM

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Answer 1

turingtest2

Level 10

272,743 points

Jun 20, 2015 11:36 AM in response to macho100a

No, nothing to do with the accounts. Given you cannot get sound from either the headphones or the docking port it may be a hardware failure within the audio chain. 😟

tt2

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Answer 2

macho100a Author

Level 1

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Jun 20, 2015 12:02 PM in response to turingtest2

Okay, and what would be my next step? Could it be the battery? I read a suggestion somewhere about the battery being too old. Thank you.

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Answer 3

turingtest2

Level 10

272,743 points

Jun 20, 2015 12:51 PM in response to macho100a

I would think if works well enough to respond to your attempts to control it and appears to be playing (timers adjusting) then there is enough power. Most docks also power the device when connected so the battery isn't likely to be the problem either. Presumably you've checked both the dock and the headphones with other devices. None of this stuff is built to run forever.

tt2

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