Pikabo2Beauvoisis

Level 1 (4 points)

Desktops

Q: magic mouse gone crazy

Hello,

Yesterday i was working on my IMac (working on Yosemite).

sudenly my magic mouse started to act crazy. I just could not control it.

It was just the same this morning. The mouse keeps moving widly across the screen.

I have changed the batteries, checked that it was Bluetooth connected. I have not changed anything such as the table i work on or anything like that.

Please do help me because i simply cannot use my Mac!!!!

iMac, OS X Yosemite (10.10.3)

Posted on Jun 14, 2015 8:18 AM

I have this question too

Level 6 (17,283 points)

Apple Watch

A:

Try the steps here Troubleshooting wireless mouse and keyboard issues - Apple Support

Posted on Jun 14, 2015 8:30 AM

Q: magic mouse gone crazy

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Helpful answers

by Mike Sombrio,Apple recommended

Mike Sombrio Jun 14, 2015 8:30 AM in response to Pikabo2Beauvoisis
Level 6 (17,283 points)

Apple Watch

Jun 14, 2015 8:30 AM in response to Pikabo2Beauvoisis

Try the steps here Troubleshooting wireless mouse and keyboard issues - Apple Support
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by Pikabo2Beauvoisis,

Pikabo2Beauvoisis Jun 14, 2015 8:39 AM in response to Mike Sombrio
Level 1 (4 points)

Desktops

Jun 14, 2015 8:39 AM in response to Mike Sombrio

Thanks Mike.
I've already checked these and still acting crazy!!!
A friend of mine is telling to de-activate Bluetooth, then to disregard the mouse, then to turn back on Bluetooth and then settled the mouse again
(not sure my English is right but afterall... i'm french!).
But I do not understand how i can control my Mac without keyboard nor mouse (since the bluetooth will be turned off..; the keyboaod will not work).
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by rkaufmann87,

rkaufmann87 Jun 14, 2015 8:41 AM in response to Pikabo2Beauvoisis
Level 9 (58,956 points)

Photos for Mac

Jun 14, 2015 8:41 AM in response to Pikabo2Beauvoisis

Go through the troubleshooting steps again, and be very methodical. Chances are you may have missed something.

By the way your english is fine, much better than my french!
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by Pikabo2Beauvoisis,

Pikabo2Beauvoisis Jun 14, 2015 8:46 AM in response to rkaufmann87
Level 1 (4 points)

Desktops

Jun 14, 2015 8:46 AM in response to rkaufmann87

Thanks for helping.
I'll go over everything again as soon as I get home from work, and try to make screenshots to post here.
So you'll double check!
It just drives me as crazy as that mouse of mine!!!!
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by den.thed,Apple recommended

den.thed Jun 14, 2015 9:03 AM in response to Pikabo2Beauvoisis
Level 7 (27,755 points)

Jun 14, 2015 9:03 AM in response to Pikabo2Beauvoisis

Check and clean optical sensor on it's underside. Sometimes a very small bit of dust, lint or hair can cause it to act crazy.
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